Windows 10: Can't access microsoft services if not on home wifi network

Discus and support Can't access microsoft services if not on home wifi network in Windows 10 Network and Sharing to solve the problem; Hello, I have a strange issue with my tablet laptop. Windows 10 1909 When I'm connected to any wifi network outside home I can't access Microsoft... Discussion in 'Windows 10 Network and Sharing' started by Edgar Caudron, Aug 29, 2020.

  1. Can't access microsoft services if not on home wifi network


    Hello, I have a strange issue with my tablet laptop. Windows 10 1909


    When I'm connected to any wifi network outside home I can't access Microsoft Store, Windows Update, and I can't login to my Microsoft account.

    Those services load forever without doing anything and they don't give any error codes, but I can still use the other softwares like Edge, Chrome and games.

    When I'm connected to my home wifi network everything work without any problem.


    I have another laptop which works fine everywhere, but I can't figure out why the tablet pc does this.


    For your information I'm currently not at home so this is a real problem to use my tablet.

    :)
     
    Edgar Caudron, Aug 29, 2020
    #1
  2. caldjl Win User

    Wifi networks not accessible

    Every time windows 10 updates my computer I am unable to see or connect to available wifi networks. I try turning wifi on but the button keeps turning off. When I undo the windows 10 update, I can access wifi networks. I've done this at least 3 times!
    I've tried several of the Microsoft suggestions and nothing fixes it except undoing the update.
     
    caldjl, Aug 29, 2020
    #2
  3. Traybelin Win User
    Network protocol missing - keep losing wifi since windows 10 upgrade

    Hi Guys

    Thank you for your suggestions.

    I uninstalled the network adapter and restarted.

    This did not work.

    Then I tried step 6 suggested by Banonymy above. This was promising as I ended up with wifi for quite some time but then the same thing happened. I lost wifi and had to go back through the troubleshooting steps over and over again.

    When the problem is found and resolved it appears to be that:

    "the windows wireless service is not running on this computer"

    I would be grateful for any more suggestions.

    T
     
    Traybelin, Aug 29, 2020
    #3
  4. Can't access microsoft services if not on home wifi network

    Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Aug 29, 2020
    #4
Thema:

Can't access microsoft services if not on home wifi network

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