Windows 10: Can't access my account nor create a new account

try to create a new account...response from the MS tool is ..... Custom error module does not recognize this error... from signup.live.com

:)

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

Am unable to create a new user. Accounts -> Add someone else to this PC options is not working to create a new account.

Hi Pawan,

Do not worry we will help you with this issue.

Try few of the troubleshooting steps below and check if it helps.

I suggest you to sign out from the current user account, restart the computer, sign-in and check with the status of this issue. As this might be a temporary issue.

Follow the below steps to create a new user account:

• Press Windows + X keys from the keyboard, click on
  Control Panel.
• Select User Accounts, click on Manage another account.
• Select Add a new user in PC settings, click on
  Add someone else to this PC and follow onscreen instructions.

Refer to: Create a local user account
in Windows 10

Hope it helps. Reply to the post with an updated status of creating a new user account for further assistance.

Thank you.

 

Unable to change my account type to Administrator and cant create a new account.

Hi Aadil,

I suggest you to activate Default Administrator and try creating a new Account with Administrative privileges. Try the below steps and check if you can create a new Account.

• 
  Press Windows key + X and select
  Command prompt(Admin).
  
• 
  Type the following command and hit
  Enter:
  

net user administrator /active:yes



Now, sign out from the current account and you will be able to see a new Administrator account. Sign in to the new Administrator Account and you may create
a new user account with administrative privileges. You can also change the current local user account to Administrator Account. Follow the below steps to change the current local user account to Administrator Account.

• 
  Begin by right-clicking the
  Start Icon of Windows, then click Control Panel.
  
• 
  Then under User Accounts and Family Safety, click
  Change Account Type.
  
• 
  Then choose the account you wish to change, and double-click it.
  
• 
  Then click on Change Account Type.
  
• 
  Then choose the Account Type you want the user to be, you can choose between Standard and Administrator.
  
• 
  Click on Change Account Type.
  

After creating the new user account or changing the current account to Administrator Account, use the following command at the command prompt (as mentioned above) to disable the default administrator account:



net user administrator /active:no



Let us know if you need further assistance, we will be glad to help you.