Windows 10: Can't access my start button it says explorer.exe unknown hard error also tried other solutions

Discus and support Can't access my start button it says explorer.exe unknown hard error also tried other solutions in Windows 10 Ask Insider to solve the problem; [ATTACH] submitted by /u/Klazikoh [link] [comments]... Discussion in 'Windows 10 Ask Insider' started by /u/Klazikoh, Nov 16, 2020.

  1. Can't access my start button it says explorer.exe unknown hard error also tried other solutions

    /u/Klazikoh, Nov 16, 2020
    #1

  2. Windows 10 Start Menu File Explorer button error "Windows cannot access the specified device ..."

    Hi All,

    I have a strange error with windows start menu today! Please check the attached two images:

    Notes (before reproducing steps):

    • My laptop is up without restart for 11 days till now, I am a software engineer.
    • I have ended the explorer processes and relaunched it from the task manager.
    • File Explorer button in the start menu opens "This PC".
    • I can open the Explorer normally by
      • Menu Button + E
      • File Explorer pinned to the taskbar

    • I can't open the File Explorer by Start Menu > File Explorer Button

    • I don't want to restart, I have a lot of work on other desktops, restart solves this problem. Obviously, it is a bug.

    Steps to reproduce the error:

    • open the start menu
    • click on file explorer button
      • an error message appears with "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item".

    Step 1:


    Can't access my start button it says explorer.exe unknown hard error also tried other solutions fad2ccec-0d7c-4272-9c89-08b9eb0f0083?upload=true.png


    Step 2 & result:


    Can't access my start button it says explorer.exe unknown hard error also tried other solutions 06f0a347-02ec-4462-acd2-2d5f32d5199d?upload=true.png


    Steps were taken trying to resolve the issue:

    • I tried to restart the explorer process from task manager, but with no success.
    • I tried to replace the shortcut the file explorer button points at, but still with no hope.
    • I checked the permissions of the "explorer.exe" process in "Windows" folder, and I have the correct permissions. I even tried to double click the file "explorer.exe" and it normally opened the explorer without a problem!

    I guess it is a problem with the File Explorer button itself in the start menu (A GUI problem), maybe a corrupted registry key!

    Software and Hardware Specs:

    Windows 10 Pro x64

    Version 1709

    OS Build 16299.309

    Dell Inspiron 7559

    Quad Cores i5 2.3 GHz

    8 GB Ram

    Thank you very much.
     
    ahmedhamdy90, Nov 16, 2020
    #2
  3. Unknown hard error

    Hi,

    My laptop had been perfectly fine all day yesterday, but when I went to watch TV on it in the evening the screen suddenly went all blue and it started coming up with “Unknown hard error”. I tried a couple of suggested solutions like pressing Windows + R
    (suggested by Google) but to no avail as nothing happened at all.

    Can anybody help?

    Many thanks,

    Lauren
     
    LaurenStanley, Nov 16, 2020
    #3
  4. Dhika360 Win User

    Can't access my start button it says explorer.exe unknown hard error also tried other solutions

    Explorer exe application error

    Thank you for your help, but im sorry the problem still there, after i did the 2nd step, the scan shows if there are corrupted files, but it can't fix it and only logged the result, and the memory diagnostics says there are no error.

    Also, there is a notification says

    "explorer.exe - system warning

    Unknown hard error"
     
    Dhika360, Nov 16, 2020
    #4
Thema:

Can't access my start button it says explorer.exe unknown hard error also tried other solutions

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