Windows 10: Can't Access, Play Audio Files in *One* Folder on External Hard Drive

Hi! I have Windows 10 Home 64 bit.

I've a folder with hundreds of audio files on my external hard drive that was created 10 years ago. They've been accessible and played until I moved from 7 to a Windows 10 machine recently. It is the only folder of many on the drive with this problem. Other audio files outside of this folder are fine.

I am using the sole administrator account for the computer; there are no other user accounts. I am the only one who will ever be using the computer. I do not share any files or download any new ones.

The main audio file folder has some 'loose' audio files as well as several sub folders in it. At first, when I would click on the main audio folder it wouldn't let me in and I'd get the "you don't currently have permission to access this folder" so I clicked continue to permanently add "Administrators" as owner. Now I can get in the main audio folder to view the 'loose' files and sub folders BUT...

1) when I click on one of the 'loose' files, Groove gives me a "can't play. We can't get to the file for this item. If it's downloading or just finished downloading, try again soon. Otherwise, make sure another app isn't using the file and that you can access the place the file is stored. 0x80070005." Windows Media player produces "Windows Media Player cannot access the file. The file might be in use, you might not have access to the computer where the file is stored, or your proxy settings might not be correct."

2) all of the sub folders in the main folder are giving me the "you don't currently have permission to access this folder..." error message.

I don't know if I already have done something wrong, already spent some hours trying, and could use some help, please. Thank you. I could bring this external drive back to a machine with an older version of Windows, if that helps (?).

:)

 

Can't Access, Play Audio Files in *One* Folder on External Hard Drive via Windows 10

An audio folder on my external hard drive was created 10 years ago and accessible and able to read/write the contents until I moved from 7 to a Windows 10 machine recently. It is the only folder of many on the drive with this problem. Other audio files outside
of this folder are accessible and play.

I am using the sole administrator account for the computer; there are no other user accounts. I am the only one who will ever be using the computer. I do not share any files or download any new ones.

The main audio file folder has some 'loose' audio files as well as several sub folders in it. At first, when I would click on the main audio folder it wouldn't let me in and I'd get the "you don't currently have permission to access this folder" so I clicked
continue to permanently add "Administrators" as owner. Now I can get in the main audio folder to view the 'loose' files and sub folders BUT...

1) when I click on one of the 'loose' files, whatever it is in "my music" that's it's set to play in by default gives me a "can't play. We can't get to the file for this item. If it's downloading or just finished downloading, try again soon. Otherwise, make
sure another app isn't using the file and that you can access the place the file is stored. 0x80070005." Right clicking the files and sending them to Windows Media player produces "Windows Media Player cannot access the file. The file might be in use, you
might not have access to the computer where the file is stored, or your proxy settings might not be correct."

2) all of the sub folders in the main folder are giving me the "you don't currently have permission to access this folder..." error message.

I don't know if I already have done something wrong, already spent some hours trying, and could use some help, please. Thank you. I could bring this external drive back to a machine with an older version of Windows, if that helps (?).

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

Unable to access folders in external hard drive

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As you are unable to access the files and folders from external hard drive, do let us know the following to assist you better:

• Have you logged in as an administrator?
• How have you connected the hard drive to Windows 10 computer?
• Were you able to see any error code along with the error message?
• Is this issue specific only with the files and folders in the external drive?
• Have you tried to access these files on different computer?

Reply to the post with required information and brief description about the issue, we will be happy to help you further.