Windows 10: Can't access programs/files on PC and get taken to a website instead

Discus and support Can't access programs/files on PC and get taken to a website instead in Windows 10 Software and Apps to solve the problem; PC: Acer Nitro 50 Gaming Desktop, Intel 6-Core i7-8700 Upto 4.6GHz, 32GB RAM, 512GB SSD, AMD Radeon RX 580 4GB, DVD-RW, HDMI, DisplayPort, Card Reader,... Discussion in 'Windows 10 Software and Apps' started by max lea, Apr 10, 2023.

  1. max lea Win User

    Can't access programs/files on PC and get taken to a website instead


    PC: Acer Nitro 50 Gaming Desktop, Intel 6-Core i7-8700 Upto 4.6GHz, 32GB RAM, 512GB SSD, AMD Radeon RX 580 4GB, DVD-RW, HDMI, DisplayPort, Card Reader, Wi-Fi, Bluetooth, Windows 10 ProI tried to access a program or even a file and I got taken to https://www.homeinnexpressmh.ca/ Weirdly enough it covers a corner of my screen and I can't find a solution can anyone help me?

    :)
     
    max lea, Apr 10, 2023
    #1
  2. bruinator Win User

    steps taken for infected Pc's.


    I was hoping someone could give me a list of step by step instructions you use as a guide to clean virus, malware...etc. so I can keep my PC clean if it gets infected.

    thx
     
    bruinator, Apr 10, 2023
    #2
  3. Unable to access YouTube websites on Internet Explorer and Microsoft Edge on Windows 10

    Hi,

    As you are facing issues with accessing the YouTube on Windows browsers, do not worry we will help you with this issue.

    Provide us additional information to assist you better with this issue:

    • What is the complete error message/ error code while trying to access the web pages?
    • Does this issue specific only with YouTube?
    • Have you made any changes to the operating system prior to this issue?

    Try the below workarounds to identify what is causing the issue:

    • Try to access YouTube in different browser and check if it is working fine. This will let us know if the issue is with the website/ the Microsoft browsers.
    • Also, try to access different website on Internet Explorer and Microsoft Edge.

    Try the below troubleshooting steps to access the website and check if it helps.

    Method 1: For Internet Explorer

    Step 1: I suggest you to run the Internet Explorer Performance troubleshooter.

    • Press Windows key, type
      troubleshooting
      and select it.
    • Click on View all in the left pane.
    • Click on Internet Explorer Performance
      and follow the onscreen instructions.

    Step 2: If the issue is only on Internet Explorer and to specific website, I suggest you to view the website in compatibility view to check if the issue is confined to compatibility.

    Steps to view the website in compatibility view:

    • Open Internet Explorer
      and open the website.
    • Click on Gear/ Settings icon at the right-top corner of the window.
    • Click on Compatibility View Settings, click on Add
      to add the website and click on Close.
    • Reopen the website and check if the issue persists.

    Step 3: If the issue still persists, I suggest you to access the website in
    InPrivate mode and check.

    InPrivate Browsing enables you to surf the web without leaving a trail in Internet Explorer. This helps prevent anyone else who might be using your computer from seeing what sites you visited and what you looked at on the web. You can start InPrivate
    Browsing from the New Tab page or the Safety button.

    Steps to open the browser in InPrivate mode:

    Open Internet Explorer, press Shift+Ctrl+P
    to open the browser in InPrivate mode and try to access the website.

    Method 2: For Microsoft Edge:

    I suggest you to check if the Adobe Flash player is enabled on Microsoft Edge.

    • Open Microsoft Edge, click on More actions
      (...) in the right-top corner of Microsoft Edge window.
    • Click on Settings, scroll down and click on
      Advanced settings
      .
    • Enable Use Adobe Flash Player
    • Check if the issue persists with accessing the YouTube websites.

    Hope it helps. Reply to the post with an updated status to access YouTube website on Microsoft browsers for further

    assistance.

    Thank you.
     
    Deepika Gowda, Apr 10, 2023
    #3
  4. Can't access programs/files on PC and get taken to a website instead

    Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Apr 10, 2023
    #4
Thema:

Can't access programs/files on PC and get taken to a website instead

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