Windows 10: Can't access recovery keys on my windows account

Hi there,My Dell laptop Win 11 Home just updated and somehow now I can't login to windows and it asks me for my recovery security key. I logged onto my MS account and went the device details then to manage recovery keys but it shows this message:Sorry, something went wrong.We’re not sure what happened, but refreshing the page may help, or trying again in a little while.TraceId: C5mu8qAqI0i/ueF0.25.81 Could anyone please help? Thanks

:)

 

Recovery and account

Hi Sarang,

We appreciate you for being a part of Windows 10.

I understand that you have upgraded to Windows again after performing reset.

Have you tried to restart the system again to check whether the Windows 10 is downgraded to previous version?

I suggest you to follow the below steps and check if it helps.

Step 1:

As the Windows 10 creates the new user account automatically, I suggest you to run the Microsoft account troubleshooter and check if it helps.

Refer to the following link to download and run the
Microsoft Account troubleshooter:

Microsoft Account Troubleshooter

http://download.microsoft.com/downl...B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab

Step 2:

As you have linked your Microsoft account in Windows 10, I suggest you to switch back to the local account if you wish.

How to switch to a local account from Microsoft account.

• 
  Press “Windows + I” keys to open settings (When you get the error “Critical error-start menu and Cortana not working”).
  
• 
  Select Accounts.
  
• 
  On the right side, it will show your current account with an option "Switch to a local account”.
  
• 
  Select “switch to a local account” and follow the steps to switch your Microsoft account into a local account. Once this is done your Microsoft account is safe and not linked with that computer anymore.
  

Note:

• 
  You may not delete the recovery drive, as it will help you to recover the Windows in future if the Windows is not working properly.
  
• 
  If you are using Microsoft account to login to Windows 10, there is no option to disable the password and sign in to Windows 10 directly without entering password. If you are using Local account to login to Windows 10, you can
  disable the password and sign in to Windows 10 directly without entering password.
  

Reference: Please refer to the below article and check if it helps.

Recovery options in Windows 10

Recovery options in Windows - Microsoft Support

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

How can I get the recovery key for BitLocker?

Hello, so recently after installing an update my account was no longer an administrator and since I don't have admin rights I can't even activate the administrator account. I tried many ways suggested in the Microsoft forum and I think I was about done with
the problem when I tried using this method

Step 1:

To start Windows 10 in safe mode with command prompt:

1. Press Windows + I keys on the keyboard to open Settings menu.
2. Select Update & security and click on Recovery.
3. Go to Advanced startup and select Restart now.
4. After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup
   Settings >Restart.
5. After your PC restarts, select a startup setting as Safe Mode with command prompt by pressing the corresponding number.

Step 2:

Follow the below steps to enable Built in Administrator:

1. Open Command Prompt from Windows Recovery Environment.
   
2. Copy and paste the below command and press Enter.
   

net user administrator /active:yes

3. Close the Command Prompt.

4. Try to login though Built in Administrator and change the other user account privileges to Administrator.

5. You may create new user account also and assign the administrative privileges to the account.

There was only a slight problem- after clicking on startup settings, it asked for BitLocker Recovery Key and even provided a link from where to access the key(aka.ms/myrecoverykey).

But this link says-try a different URL.

Can somebody tell me how can I access this key?

(Also I didn't install it from any source)

It would be helpful if somebody answered this quicklyThank you