Windows 10: Can't access virus & threat protection

Discus and support Can't access virus & threat protection in AntiVirus, Firewalls and System Security to solve the problem; I tried to run a scan recently, but virus & threat protection didn't appear. I used the search bar to get to it & it says that the IT admin won't let... Discussion in 'AntiVirus, Firewalls and System Security' started by Bracey004, Mar 22, 2021.

  1. Bracey004 Win User

    Can't access virus & threat protection


    I tried to run a scan recently, but virus & threat protection didn't appear. I used the search bar to get to it & it says that the IT admin won't let me access it, despite this being a home computer & not a part of a network. I did some research on it & I thought it was because of leftover McAfee files. I had already uninstalled all McAfee programs in the control panel, so I installed the removal tool from their site & ran it. Even after that, though, there were still some McAfee files in the registry editor & I still couldn't access virus & threat protection.


    Does anyone know how I could access virus & threat protection & how to remove all McAfee files from my computer?

    :)
     
    Bracey004, Mar 22, 2021
    #1
  2. DaveM121 Win User

    Virus threat protection

    Hi Valentin

    As an alternative approach, you can allow that utility through the Controlled Folder Access section of WIndows 10 security . . .

    Open Windows Defender Security Center

    Go to Virus & threat protection - Virus & threat protection settings

    Scroll down to Controlled folder access

    From there, you can add Dell Data Vault to the list of safe or allowed apps to prevent it from being blocked

    Please do not leave Controlled Folder Access turned off permanently
     
    DaveM121, Mar 22, 2021
    #2
  3. DaveM121 Win User
    Virus and Threat Protection Warnings

    Hi Penelope_AV

    ETD_GetSMART.exe is HP Software and it is safe, that software is designed to check your hard drive for imminent failure and warn you

    You can add that to the list of safe files in Controlled Folder Access to get rid of this warning

    Open Windows Defender Security Center

    Go to Virus & threat protection - Virus & threat protection settings

    Scroll down to Controlled folder access

    From there, you can add an app to the list of safe or allowed apps to prevent them from being blocked

    ETD_GetSMART.exe is located in the following folder:

    C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\
     
    DaveM121, Mar 22, 2021
    #3
  4. Can't access virus & threat protection

    Virus & Threat Protection

    There are some applications that are not yet compatible Control Folder Access. It is intended to block Ransomware. Until third party apps catch up, the best you can do is to disable it.

    Open Windows Defender Security Center

    Click Virus & threat protection

    Click Virus & threat protection settings

    Scroll down to Controlled folder access

    Toggle it off
     
    Andre Da Costa, Mar 22, 2021
    #4
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Can't access virus & threat protection

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