Windows 10: can't access windows defender

hello i cant acces my windows defender its saying "your IT administrator has limited access to some areas of this app, and the item you tried to access is not available. contact IT helpdesk for more information."

:)

 

W10 can connect to wider internet but cannot access web pages

I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy. I have tried the following:

1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
4. I am using Windows Defender and have:
   1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
   2. Turned off the Firewall and tried again - no connection

My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender) So - any suggestions?

 

how to reinstall windows defender?

The system is infected by miners and other malware, which have deleted your Defender executables completely. A repair installation is suggested.

Before that, please do the following:

• Download FixList.txt
  

• Save Fixlist.txt in the same folder where EnglishFRST64.exe is.
  
• Close all program windows.
  

• Launch the Farbar Scanner tool and click "Fix".
  
• Upload the output log file (FixLog.txt) to your OneDrive.
  

Once done, repair Windows 10. See How to perform an In-place Upgrade with Windows 10 Step-by-Step Guide - Microsoft Community:

Redirecting

 

My windows defender got hacked by viruses. and now i cant start windows defender..

Microsoft Defender has been disabled and its executables have been deleted by malware.

Please do the following:

Step 1: Run the fixlist below.

• Download fixlist.txt
  

• Save Fixlist.txt in the same folder where EnglishFRST64.exe is.
  
• Close all program windows.
  

• Launch the Farbar Scanner tool and click "Fix".
  
• Upload the output log file (FixLog.txt) to your OneDrive.
  
• Reboot Windows when prompted.
  

Step 2: Run DISM and SFC

From the admin Command Prompt, run:

• dism /online /cleanup-image /restorehealth
  

and

• sfc /scannow
  

Reboot Windows.

Check the status of Defender.