Windows 10: Can't access windows store app on my profile but can on another profile [WIN 11]

Discus and support Can't access windows store app on my profile but can on another profile [WIN 11] in Windows 10 Software and Apps to solve the problem; Hi there, so on my laptop I can't access the windows store, every time I try to use it I get an error, and the inability to connect to the store is... Discussion in 'Windows 10 Software and Apps' started by BlackChungus35, Feb 28, 2022.

  1. Can't access windows store app on my profile but can on another profile [WIN 11]


    Hi there, so on my laptop I can't access the windows store, every time I try to use it I get an error, and the inability to connect to the store is affecting my ability to use other windows store apps.This is what I tried doing:Reset/Reinstall the store app, Do a netsh refresh, Updated windows, Force reinstall AND reassign via powershell, Changed DNS multiple times, tried blocking firewall, tried on a new user account Which this one worked by the way. ran the troubleshooter, did multiple sfc scans and 2 dism scans with no errors found.I'm at wits end rn it's hard out here

    :)
     
    BlackChungus35, Feb 28, 2022
    #1

  2. CCC Profiles that disappear

    id suggest a spyware check
     
    eidairaman1, Feb 28, 2022
    #2
  3. kormath Win User
    Lost default photo viewer after profile rebuild

    Thanks Brink. I've tried those steps before i started searching Google. After the profile rebuild i don't have the Photo app listed to choose to make it default in either the system settings for default apps or the Open With option.

    I can't even find it doing a search. Seems to have been removed somehow with the profile rebuild, which doesn't make sense.

    Might be helpful to list what i've done Can't access windows store app on my profile but can on another profile [WIN 11] :) I've done the open with check, the choose default program in the system menu, tried that in device manager default programs also. I've checked the programs and features Turn windows features on/off and it's not listed there (never thought it was but that was a suggestion), searched the MS Store, it's not listed there either.

    I don't like playing in the registry unless i have defined steps and haven't found anything for this yet, just the Win7 version like in my OP.
     
    kormath, Feb 28, 2022
    #3
  4. Can't access windows store app on my profile but can on another profile [WIN 11]

    Try again in another profile

    As my previous post detailed, I too suffered from that phantom 'app update' indicator.
    During my last troubleshooting steps (due to reading another thread here somewhere about the same issue), I started really thinking that this was somehow Windows profile related.
    Apparently, my additional steps have shown now that it's not actually profile related for me - it was in fact, Windows store related, BUT also had to do with my profile.

    Here's what I did to fix mine:
    • Close your Windows Store
    • Create a new Windows profile (this will be temporary, only to 'fix' this update cache issue).
    • Make sure that you assign the same rights to the new profile (administrator).
    • Log out of your original profile.
    • Log into Windows 10 with your newly created 'test' profile.
    • After the profile finishes completely, then open the Windows 10 Store.
    • Login with the same Microsoft account (the account you were logged into the store with in your other profile).
    • Perform a "Get Updates" and allow it to finish to completion.
    • Close the Windows store, then reopen and perform another scan for updates.
    • If nothing comes up and no phantom icon - close the store.
    • Log out of the 'test' profile
    • Log into Windows with your original profile.

    Observe that you no longer have that "phantom" update available icon.

    I've observed during my working on some domain joined machines, that for whatever reason, a particular part of the Windows profile is missing a value which is associated with the Windows store, or an app in the Windows store, or a cache setting. For whatever reason, this 'setting' never resets, and therefore, it continues to think that there is an update available. By running that Windows store with the same account but in a new profile, the store account appears to get that cached data cleared again & when the original profile opens the store again, it no longer sees an update.

    I haven't figured out whether this was from a specific app, or the store itself, but nonetheless, this fix worked for me. Please do leave comments, as I'm always interested in seeing new crap from Microsoft's QA misses.
    Thanks!


    Can't access windows store app on my profile but can on another profile [WIN 11] [​IMG]
     
    EngineerJedi, Feb 28, 2022
    #4
Thema:

Can't access windows store app on my profile but can on another profile [WIN 11]

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