Windows 10: Can't activate newly purchased Windows 10 Pro upgrade from Windows 10 Home

I have a brand new HP desktop computer, right out of the box.It came with Windows 10 Home. I am using it for work projects so my tech person told me to upgrade to Windows Pro. I purchased Windows Pro from the Microsoft store and received a confirmation email.I got an error message saying it wouldn't install. "Windows upgrade failed"I tried rebooting. Now the system says Windows 10 Enterprise - not what I purchased.Also I can't activate Windows, it says I don't have a valid key. It says Windows isn't activated. What did I do wrong??? Please help.

:)

 

Windows 10 Release Date Announced

Windows 10 Home will be $119, Pro $199.

Microsoft: Windows 10 Home costs $119, Pro costs $199



Which is good news actually, because Windows 8.1 is loads cheaper than previous versions (retail licensing at Windows 7 OEM prices). And it sort of puts a huge hole in the Windows subscription theory.

 

Windows 10 Activation (Insider)

I bought Windows 7 Pro OEM key from G2Play.net for 12€ to upgrade to Windows 10 Pro - worked like a charm but be advised if you buy a OEM key you can not download the Win 7 iso from microsoft and have to get it elsewhere.

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.