Windows 10: Can't add Family Member to Computer as User

Hello, i am faceing the same issue, described there: https://answers.microsoft.com/en-us/windows/forum/all/unable-to-add-family-members-to-access-windows/5f83097d-7d3a-4db4-b6ce-ea1873486080?page=3In the family tab are not all family mebers shown especially children and the same error message about not connecting Microsoft family members shows up.I need advice how to connect a childrens account to a Win11 computer. The Micorosoft account itself already exists.I wanted to add screenshots, but this function seems to be broken, too tried png and jpg.Thanks in advance!

:)

 

adding family members and users

Hi Tim,

Thank you for posting in Microsoft Community.

I understand that you are facing issues with adding family members and users. I'll certainly help you with it.

I would suggest you to sign out from the computer and sign in again using the Microsoft account and check if the issue persist.

For reference:
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Hope this post helps. Get back to us for further queries. We are happy to help!

 

Windows Hello won't work for a family member account

• Have you applied a group policy? If yes, you may check this article on
  how to resolve the issue.
  • No group policy applied
• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
  • It’s a new computer. As soon as I created my administrator account I created a family account for my wife. Everything else works on her account but Windows Hello does not work (the camera).
• What is the exact error message?
  • I attempted to attach screen shots of each step we have gone through but it would accept Word or PDF files. Is there another way I can get them to you?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far to resolve this?
  • I deleted her family member account, created a PC account (with the same results), deleted the PC account and recreated the family member account. No luck with her Windows Hello.

There is a possibility that the family member account/profile that you have created is corrupted/damaged. We suggest that you try re-configuring the profile.
(Already did that)

 

broken "family member needs to sign in"

Parental controls stopped working. Family.Microsoft.com has alert: "Your family member needs to sign in to their Windows 10 device AngLaptop2014 for family features to work.

But the "how to fix this" says

• Select Accounts > Family & other people
• Under Your family, select your family member, then select Allow
• Have your family member sign in with their Microsoft account if asked to

And the steps don't apply. The account is already allowed, and there is no option to change that.

Now what???