Windows 10: Can't boot my friends' PC

^ I know she has this version of Win10.

Booted up normal this morning, no problems. Afternoon weather caused lights to flicker but no blackout. Around that time she thought her PC was just 'asleep', tried to wake it, nothing. Noticed the power light was off. I tried power button, nothing. Unplugged, re-plugged, power light came on for 5 seconds, back off again. Tried this several times w/ same result. Here's the specs I grabbed a few weeks earlier...

OS Name Microsoft Windows 10 Home
Version 10.0.18363 Build 18363
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-0TLN72P
System Manufacturer Dell Inc.
System Model Inspiron 3668
System Type x64-based PC
System SKU 0763
Processor Intel(R) Core(TM) i3-7100 CPU @ 3.90GHz, 3912 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Dell Inc. 1.12.0, 4/18/2019
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 07KY25
BaseBoard Version A00
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.18362.628"
User Name DESKTOP-0TLN72P\Kathie
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 13.1 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 15.0 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

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I'm stumped, but that's a given. Any ideas?

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(Please ignore the pic below this line if it's visible to you.)

:)

 

My friend's PC won't boot into Windows 10

Hi Setherz6104

When you say - your friend was tinkering with his memory modules and other things

Is that with the physical components or with settings inside Windows?

The error message he is receiving means BIOS cannot find Windows on the device set to boot from

Boot into BIOS, is there a restore defaults button in there - if so, click that . . .

Then find the page with the boot order list, is the SSD set as top of the boot order list?

 

Boot Process

Hi,

Please suggest me a link that can explain the boot process step by step of ...

• Windows 7,
• Windows 8.1,
• Windows 10,
• Windows Server 2008 R2 and
• Windows Server 2012 R2

With Regards

InTech

 

My friend's PC won't boot into Windows 10

Is the PC trying to boot from a CD/USB? Try pressing a key like F9 when you start your PC. You should enter the "Boot Options" and if you do that, select boot from Hard Drive.