Windows 10: Can't boot up my computer--blue screen of death, but can't access administrator recovery...

Discus and support Can't boot up my computer--blue screen of death, but can't access administrator recovery... in Windows 10 BSOD Crashes and Debugging to solve the problem; My computer won't let me bootup. It gives me the blue screen of death, and I've tried going into troubleshoot, advanced options, and startup... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by minglinginthelobby, Jun 21, 2021.

  1. Can't boot up my computer--blue screen of death, but can't access administrator recovery...


    My computer won't let me bootup. It gives me the blue screen of death, and I've tried going into troubleshoot, advanced options, and startup repairs/system restore/cmd prompt/uninstall updates, etc. But the problem is, it won't let me access these recovery options because it has me log in to my administrator account, but my password isn't working. So I can't access recovery options and I can't boot up my computer to change the password manually from inside the computer so I'm pretty much screwed. I've even tried enabling safe mode and seeing what I can do from there, but it gives me the "Your

    :)
     
    minglinginthelobby, Jun 21, 2021
    #1

  2. Blue Screen of death

    Hi Cruize,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing. Let me help you in resolving the issue.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • Are you able to boot to the desktop?
    • What is the exact error message you get on the screen?
    I would suggest you refer to the following Microsoft article on
    Troubleshoot blue screen errors and check.

    Troubleshoot blue screen errors

    Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
    Blue Screen of Death (BSOD).

    BSOD Finding and fixing them

    Keep us posted on Windows related queries and we will be happy to assist you further.
     
    Nachappa C K, Jun 21, 2021
    #2
  3. Ryan Pag Win User
    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors


    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, Jun 21, 2021
    #3
  4. Can't boot up my computer--blue screen of death, but can't access administrator recovery...

    For over a week my PC wasn`t responding at all. Blue screen of death and not able to boot. Tried everything to no avail.

    For over a week my PC wasn`t responding at all. Blue screen of death and not able to boot. Tried everything to no avail. It made me believe that the problem was with my device. Decided to buy a new PC and at first use, Windows started playing up again.
    Is Microsoft not responsible for this ? I should get my money back. IT IS A WINDOWS PROBLEM after all
     
    albertocarvalho1, Jun 21, 2021
    #4
Thema:

Can't boot up my computer--blue screen of death, but can't access administrator recovery...

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