Windows 10: Can't browse google in Firefox after upgrade

Discus and support Can't browse google in Firefox after upgrade in Browsers and Email to solve the problem; Hi all, I just upgraded to Windows 10 on my Toshiba Satellite S55-A machine 2 days ago. Ever since the upgrade, I couldn't get to google.com on my... Discussion in 'Browsers and Email' started by ppdjoy, Jul 30, 2015.

  1. ppdjoy Win User

    Can't browse google in Firefox after upgrade


    Hi all,

    I just upgraded to Windows 10 on my Toshiba Satellite S55-A machine 2 days ago. Ever since the upgrade, I couldn't get to google.com on my default Firefox &/or Chrome browser. I was able to sync new files with my Dropbox desktop app. I also saw the internet (WiFi & ethernet) both were working as I was able to check my university's email site & read emails. I then took it over to the IT dept. in my university. After more than 2 hours of running diagnostics on various issues, they narrowed down the problem to be caused from my Avast Antivirus software. They then uninstalled the antivirus app & made Windows Defender as the default for that aspect. This partially solved the issue. I was able to go to google.com with Chrome now, but still not in Firefox. Please note, I am running the latest version of both those apps in my machine. Right now, as I am writing this message, I am able to do it in Firefox. But the basic search engine like Google is still not working on this browser. Below is a screenshot of what I am seeing when I am trying to go to Google. I should also mention that it is just not Google that it is happening with, I tried Facebook, Twitter. It's the same story there. With Gmail, however, it gives me a broken page like the image below. Other common sites i.e. CNN, Wikipedia, Tumblr are all working fine. It's the same error that I am getting with these Google, Facebook, Twitter. I really enjoy using Firefox which is why it had been my default for more than 5 years now. I can live with using Chrome for now. But ultimately, if Firefox doesn't send some update for Win10 or new patches to fix this issue for people like me, I'll seriously be considering moving back to Windows 7 or 8.


    Google:

    Can't browse google in Firefox after upgrade [​IMG]


    Gmail:

    Can't browse google in Firefox after upgrade [​IMG]


    Thanks!

    :)
     
    ppdjoy, Jul 30, 2015
    #1

  2. Firefox and Google Chrome cant reach many sites, Only IE works with all sites

    I can browse to any site using new IE on Windows 10. But Firefox and Google Chrome are almost unusable since I got windows 10 upgrade from Windows 8.1. Chrome can browse to some sites and not others. Chrome and Firefox can't even get to youtube.com.

    This needs to be fixed asap. Please help.
     
    Priyank Thakkar, Jul 30, 2015
    #2
  3. ClaraSow Win User
    Unable to use applications

    After I upgraded my pc from win 7 to win 10, I can browse internet with edge only. not IE, Firefox n can't update my antivirus,

    can't use all apps. please help, Thank you.

    Original Title: Larry
     
    ClaraSow, Jul 30, 2015
    #3
  4. Can't browse google in Firefox after upgrade

    Have you tried running Firefox with a new and clean profile (without add-ons) to see if you can access the sites? I've got the beta build installed with no issues whatsoever.
     
    cyberrufus, Jul 30, 2015
    #4
  5. ppdjoy Win User
    I've tried without the add-ons, in the Incognite mode....nothing seems to be working.
     
    ppdjoy, Jul 30, 2015
    #5
  6. Try a completely clean profile and see if that helps. If there's an issue with your profile just starting in safe mode won't be enough.
     
    cyberrufus, Jul 30, 2015
    #6
  7. ppdjoy Win User
    Actually this problem has been listed with Windows 8 & 8.1 before also. I just broadened my search & figured out that apparently Firefox had been giving these "untrusted connection" warnings to reputable sites then. I just followed the steps as they mentioned here. It solved all the issues so far with Firefox.
     
    ppdjoy, Jul 30, 2015
    #7
  8. Can't browse google in Firefox after upgrade

    Family Safety feature? Never used it and really not familiar with it at all.
     
    cyberrufus, Apr 5, 2018
    #8
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Can't browse google in Firefox after upgrade

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