Windows 10: Can't burn CDs on Windows 10 Laptop

I wanted to burn a couple songs to a CD, but I keep getting errors with various different programs. I'm using the built in HP laptop optical drive. Using the built-in Windows Media Player, I get "Windows Media Player cannot burn the files. If the burner is busy, wait for the current task to finish. If necessary, verify that the burner is connected properly and that you have installed the latest device driver." And using CDBurnerXP, I get an Internal SDK Error "CStarBurn_ScsiTransportSPTI::ExecuteCDB: Command Failed". I'm using standard Verbatim CD-Rs, and tried with 2 different blank discs.

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How to burn a document to a cd in windows 10

Hi Elaine,

To assist you better, answer the below questions

• Are you facing any difficulties to burn a document to a cd?
• Are you using any third party tool to burn a document to a cd?

I suggest you to follow below steps to burn cd and check if it helps.

• Insert CD/DVD.
• Open the CD/DVD drive in File explorer
  icon from the taskbar, copy and paste the required document to the
  CD/DVD drive.
• Click on Burn a Disc.
• Follow on the on screen instruction.

Hope the information was helpful. If you need further assistance, we will be glad to assist you.

 

Burning photos to a CD Disc

Hi Jimmy,

We suggest that you use Windows Media Player to burn the images. Please follow the steps below:

• Open Windows Media Player.
• In the Player Library > Burn tab > select
  Burn options.
• Choose Audio CD or Data CD or DVD.
• Insert a blank disc into your CD or DVD burner. (Select the drive you want to use if your PC has more than one CD or DVD drive)
• Search for the items in your Player Library that you want to burn to the disc, and then drag them to the list pane (on the right side of the Player Library) to create a burn list.
• When you're finished with the list, select Start burn.

Note: If necessary, click the Clear list button to remove all items from the previous burn list.

Let us know how it goes.

 

trouble burning cd in windows media player

What is the Make & Model # of the computer, and CD/DVD-RW drive? What brand of blank CD-R are you using? Or are you using an RW disc? As stated, RW discs take extra steps to use and not recommended for Audio CD's.

Not every brand of disc works with every brand of drive. As stated, use only Name Brand Blank CD-R's
You can update the Firmware for the burner drive from the manufacture to allow it to support different brands of Blanks.

Verify in the Burning App that the Recorder is supported and lists the drive in the app as the recorder.
With a blank CD-R disc in, open a burning program like CD BurnerXP, or any other burning app
Go to the top toolbar to Recorder, confirm the Drive is listed which means that drive is supported. If so, then go to Disc/Disc Information on the Toolbar to make sure this disc is showing as Blank and ready to be burned. Remember if you have a failed burn on a disc, throw it away, it cannot be used again, unless it is an RW disc

We don't suggest it for burning CD's but if you are more comfortable with WiMP then follow these steps to Enable it https://support.microsoft.com/en-au/...3-94596b658287

Or reinstall it https://support.microsoft.com/en-us/...3-1d8ec121b5b8