Windows 10: Cant buy a Series s with microsoft credits

I have redeemed a bunch of reward points to gift cards in order to purchase a new xbox. I have credit enough for the purchase, there’s stock available, though I’m still getting an error at the end of the buying process. we having trouble processing your payment we would like to get it sorted out I have contacted support but they didn’t came up with a solution or even explain what’s going on. They said they will call me back later, but it didn’t happen. Please help!

:)

 

Microsoft about to issue credit cards to minors to buy games

Sure, it is but a prepaid credit card, but still a step forward to further commercialisation of childhood. The credit card, a product of Microsoft, Visa and the Landesbank Berlin is targeted on XBox owning youths of 14-22 years old, whom the cards are to be offered for free. Older appliants have to pay a fee of 12 Euro p.a., but all holders pay interest.


Article on Spiegel online "Netzwelt" (german)

Apply for the card here

 

credit card details already exist

Two things you can do.

• Visit commerce.microsoft.com and then head over to the billing section. Remove any credit card details that may exist and make the card section completely empty. Then head to windowsphone.com and then try to buy the app and it will prompt you to enter fresh
  credit card details.
• If the previous step did not work, don't waste time on online research or forums as this is a billing/account related issue. Straight away, head over to gethelp.live.com, start a chat with a billing person and they will take care of this.
  

 

Buying credits

I am trying to buy credits and running into problems. I am in Thailand and wish to add credits. In spite of what the directions say I can't. The pages change into Chinese which I do not read. There is no drop down file to change the language. It does not
allow me to pick country or payment method. What do I do, I am down to 49 cents as a balance.