Windows 10: Can't change brightness on Windows 10 when plugged into a monitor

I have a laptop with Windows 10 installed. Just plugged it into two monitors using a docking station and when I close the lid of the laptop the brightness control option disappears. I have tried updating the drivers using the device manager but this does nothing.


Please help me solve this problem, as I have sensitive eyes and cannot tolerate this brightness!


Thanks in advance

:)

 

monitor brightness?

Hi Tom,

To change your Windows 10 monitor brightness, we suggest that you follow the steps below:

• Click the Windows logo; then, search for Control Panel.
• Select Hardware and Sound.
• Choose Power Options.
• On the next screen you should see brightness slider at the bottom of the Control Panel window.
  

We would appreciate it if you could get back to us and provide us your feedback.

 

How do I change my brightness on Windows 10?

Hi Tyler,

I realize the inconvenience you are facing. Let me help you in answering the question.

This issue could have occurred due to these reasons.

• Incorrect settings.
• Corrupt or outdated display driver.

I suggest you to uninstall and re-install latest display driver from the computer manufacturer website and check if it helps.

Step 1: Uninstall display driver.

• Right-click on the Start Button and click on
  Device manager.
• Double-click on Display Adapters to expand.
• Right-click on the display adapter driver that is listed and select properties.
• In the window opened, click on drivers tab.
• In the drivers tab, Click on Uninstall option.

Step 2: Now re-install display driver from the manufacturer website.

Get the best display on your monitor

http://windows.microsoft.com/en-gb/windows-8/get-best-display-monitor

You can change the brightness of the monitor by changing the Display settings
according to your preference on Windows 10. Please refer the help article below for steps to adjust the brightness on your desktop.

http://windows.microsoft.com/en-us/windows-10/change-screen-brightness

Write to us with the status of the issues experienced on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.

Thank you.

 

brightness issue of my windows 10 pro

Hello Adityaattri,

As you are facing issues with changing the brightness on your device after upgrading to Windows 10, do not worry we will help you with this issue.

Do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• Were you able to see any error message/ error code with this issue?
• Have you tried to install all the pending updates for drivers and Windows Updates on your device?

This issue might have happened due to corrupted/ outdated drivers.

I suggest you to refer to the below Microsoft article, try the troubleshooting steps suggested to change the brightness and check if it helps.

Adjust your monitor's brightness and contrast


Hope it helps. Get back to us with an updated status of changing the brightness and required information for further assistance.

Thank you.