Windows 10: Can't change my administrator email

I changed my email address in my Microsoft account but it never updated my administrator email on my HP laptop. Every time I try to change the email I get a pop-up asking me to sign in with my info, trying to change it from my current account does nothing and when I try to sign in with my old account it tells me the account no longer exists. I've tried adding a new account onto my laptop to make it the administrator but I'm having issues with that too. I've tried recovering the old account but I've passed the cut-off mark for re-instating it. I'm at my wits end, I've been trying to fix this fo

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Change administrator email

Hi Andrea,

Thank you for posting in Microsoft Community.

You can just provide the Administrator privileges to your personal Microsoft account from your current Admin account (work email ID). To do so follow these steps.

• Press Windows Key, Type manage your account
  and hit Enter.
• Click on Family and Other Users.
• Select the account that you wish to change to Admin account.
• You'll get an option to Change account type. Click on it and change it to
  Administrator.

If you wish to sign out from the Microsoft account, follow these steps:

• Press Windows Key, Type manage your account
  and hit Enter.
• Click on Your account tab.
• One the right side, you'll see an option to Sign-in with a local account instead.
• Click on it and enter your password to make changes.
• Follow the onscreen instructions to create a local account.

Hope this helps you. Post us back if you need further assistance. We'll be glad to assist you.

Thank you.

 

Change Administrator Email Account to another Email Account

Hi Monique,

For you to change the Windows 10 administrator email can be done by switching the profile into a local user account. We suggest that you follow the steps posted by
Azaruddin Syed on a similar thread found on this link.

This will provide you with the procedures on how to assign administrator privileges and permissions to your original email.

Let us know if you need further assistance.

 

HELP to Change Administrator Email on New Laptop

Hi Lian,

The email address that you are using in the Microsoft Store will be the email address that will appear as your administrator account. Signing in your son's Microsoft account in Xbox app might change the account that signed in to the Microsoft Store. That
being said, we suggest that follow these steps:

• Click on Start.
• Open Settings.
• Select Accounts.
• In the Your Info tab, Under Your
  email and accounts, click on
  Sign in with a
  local account instead.
• Enter the password for the Microsoft account to confirm that you are authorized to make the change, and then click on
  Next.
• On the Switch to a Local Account
  page, enter a temporary local user name and password.
• Click on Next to sign out from the Microsoft account and sign back in using the new local account password.
• Go back to Accounts, and this time, click on Sign in a Microsoft account instead.
• Fill up the information needed.

This step will change the email account linked on your administrator account. If you will let your son play on the Xbox app again, we suggest that you
create a separate user account for him.

Let us know if you have other concerns.