Windows 10: Can't change refresh rate to 120Hz in Windows

While on the sample laptop I can set a refresh rate of 120 Hz for my screen using Ubuntu Noble I can only do 60Hz on Windows 11.I have two video cards, and I installed the latest driver for both.- Intel UHD Iris Xe- Nvidia RTX A4000 Laptop GPUI tried from:- NVIDIA Control Panel no such option- Intel Graphics Command Center no such option- System > Display > Advanced display the option is there but 60 Hz is the only optionI also made sure all latest drivers and OS updates are installed.Any ideas?

:)

 

Refresh rate

Hello everyone

I have bought a new laptop and it says the max refresh rate is 120hz. But whatever I do I cannot get past 60hz. I tried It with NVidia control pane and with windows display settings. But on both NVidia control panel and windows display settings (list all
modes and refresh rate) it says I cant get past 60hz and my driver is updated. I even tried to get 120hz with a lower resolution but it doesn't work. If someone knows what the problem is can you help me?

 

Refresh rate dropping from 120hz to 60hz, WHEA-Logger Event ID 17 ?

I've got

OS: Win 10, 64 bit, version 1903, and
GPU: Nvidia Geforce GTX 1070, Driver 441.87 (just rolled back from 445.87, same issue)
Computer: Aorus_X5 V6,
CPU: Intel i7-6820HK @ 2.70 GHz
Ram: 16.0 GB

For the past month my windows refresh rate seems to be randomly switching from 120hz and getting reset to 60hz, which unfortunately makes games unplayable and looking at the screen in general less nice. When this happens the display refresh in the Nvidia control panel is still listed as 120hz, although testing on UFO Test: Refreshrate will then show 60hz. The only way I can change it back to 120hz is by rebooting. If I manually change the display refresh down to 60hz, my laptop screen has crazy tearing and black flashes.

I think this is the same issue as this post (Refresh Rate Changing Itself at Random ). I started a new thread because they erroneously listed it as solved after switching to onboard graphics. My laptop only uses the dedicated gpu so this wouldn't be an option.

I've noticed the windows event viewer has a warning that seems to coincide with the refresh rate changing. It's listed as having occurred 5400 times in the past week, sometimes a bunch will spam at once.
The message is:

A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus: Device:Function: 0x0:0x1C:0x0
Secondary Bus: Device:Function: 0x0:0x0:0x0
Primary Device NameCI\VEN_8086&DEV_A110&SUBSYS_35581458&REV_F1

I can paste the full message if needed.

I've updated all drivers, then tried rolling them back (unfortunately it seems I can't roll back windows drivers after 10 days installed), but so far no luck fixing this.

 

Refresh rate is reset whenever the desktop resolution is changed

Greetings for Norway

I've been a having a problem regarding resolution changes in Windows 10 Pro. I'm using a 1920x1080 @ 120Hz monitor. I'm also using two nVidia GeForce GTX 970s in SLI configuration. I've noticed that whenever I change the resolution in Windows my refresh
rate is always reset to 60Hz even though I've manually set it to 120Hz many times before. I've tried changing resolution by using nVidia Control Panel, in which case the refresh rate stays the same (at 120Hz) after the resolution change. This led me to believe
this might happen only when the change in resolution is handled by the OS, as I did not have this problem in Windows 7.

This is especially irritating when trying to use the nVidia Dynamic Super Resolution function in games which do not let me manually adjust the game's refresh rate. Everytime I turn on this supersampling-function the monitor resets it's refresh rate. This also
happens whenever I start up a fullscreen application that is not configured to run at native resolution. This makes me unable to use my monitors optimal refresh rate.

I was wondering if there is a solution to this problem. If not, is it possible to fix it in an upcoming update?

Thanks