Windows 10: Can't change resolution, stuck in native 3840x2160

Problem started randomly last week.

i have my desktop hooked up via HDMI to my 4K Samsung TV,

This is my primary only display.


When i try to change the resolution to anything else, my screen does not go black for a second like it used to when switching resolution. Desktop just resizes says it is at new resolution, but when i check on my tv, it is still in same native resolution.


This applies to windows or any other game i want to play, i cant change the resolution what so ever.


The only way to change it in windows is to go to

display settings ,

advanced display settings.

display adapter properties for display 1

list all modes

then select resolution and it will switch to it.


After doing so, when i run any game, it will stay in that previously selected resolution regardless of selected resolution in game settings. I still cant control my resolution in game.



At this point i also noticed that my desktop resolution is different from active signal resolution under my advanced display settings. i can only make them match via 'list all modes' option.


I initially thought this would be a display driver problem, i re-installed my windows twice on a freshly formatted hard drive.

Problem still here.


I even swapped my graphics card for a different one with same effect.

tried rolling back display drivers to old ones from few months ago, same problem.


I'm 90% convinced there had to be a windows update that messed things up for me.

Like i said, it just happened over night a week or two ago.


please help

:)

 

Resolution Issues - 3840x2160 Recommended, 1920x1080 Missing

Okay,

I've posted this issue with MSI and with NVidia, but when in doubt all configurations do tend to fall back on the operating system, which in this case is Windows 10 Pro.

I just got a 4K capable, VR ready gaming laptop. (MSI GT75 Titan-4k071 8RG) It is great, and gaming with it is phenomenal.

However, there is a weird behavior. It natively boots to the 3840x2160 resolution. That is the windows recommended resolution. However, I have found that the DPI compatibility issues between windows and many current software products makes it a bit unusable
for regular operations. From 640x480, to 1024x768, even unto 1920x1080 I have never had to adjust the DPI to anything but 100%, but the 4k super hi res is practically unreadable even in File Explorer. Perhaps this will adjust with time, as such things do
with all newer technology. But for now, most of the applications I use act very volatile when using the DPI settings of 200% to make the screen readable, even with recommended Windows "Compatibility" in operation. When I want to play a game in the higher
4k res, no problem, but for everyday use, logging into work, writing code, and so on, I quite prefer the 1920x1080 resolution.

That's where the issue arises. When I boot up the laptop, that resolution is not present. I have available to me 3840x2160, 1900x1440, 1900x1200, and then 1680x1050 and lower resolutions. But not 1920x1080.

The moment I plug my HDTV into the external HDMI port for dual monitors - an HDTV which natively supports 1920x1080 and can go no higher - the system automatically recognizes it, and the 1920x1080 resolution suddenly becomes available for
both monitors. Once I disconnect the TV, however, the 1920x1080 resolution disappears again, and my laptop monitor reverts to the 3840x2160 resolution.

This seems extremely odd. If it can support the resolution with the TV plugged in to the HDMI port, it should be able to support it when the TV isn't plugged in.

Any Ideas?

Thanks

Jaeden "Sifo Dyas" al'Reac Ruiner

 

Help! Windows 10 changed my resolution and can't see anything!!

Hi Etan,

We appreciate you for being part of Windows 10.

Monitors can support resolutions that are lower than their native resolutions, but text won't look as sharp and the display might be small, centered on the screen, edged with black, or stretched. It is recommended to set the screen resolution of the display
to the (Recommended) native resolution to get the best display on your monitor. Your screen resolution needs to be at least
1024x768 to have multiple windows and apps on your screen at the same time.

Kindly follow the below methods and check if it helps.


Method 1:


I suggest you to set the Display Resolution on your monitor to the recommended level. Follow the below steps

• Open the Start menu and type Settings in the search bar.
  
• Click on System and select Display.
• Make sure that you have set the Change the size of the text, apps and other items to 100%
  recommended.
• Click on Advanced display settings.
• Select the monitor and make sure that you have selected Resolution
  to 1920*1080 Recommended.

If the issue still persists, then follow the below method.



Method 2:


I suggest you to update the display adapter　then try to change the screen resolution.

Follow the steps given below to uninstall and reinstall the display drivers.　　

• Press Windows key + X and select Device Manager.
  
• Search for Display Adapters and expand it.
• Right click on the Display Adapters and select Uninstall.

If the issue still persists, I suggest you to contact the manufacturer to download the latest display adapters.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

wrong native resolution

After i formatted pc, i have wrong native resolution in win 10. before formatting everything is good. I have already updated drivers too. I have done everything i could already but nothing works. native resolution is stuck in 1024 x 768 when its supposed to be 1366 x 768