Windows 10: Can't change screen background since update to 24H2

I can change colours or use a Microsoft imosed background but I can't use one of my photos WHY?

:)

 

changing the background images

Hi,

In order to help you better, could you please confirm a couple of things.

• Have you made any changes on the computer prior to the issue?
• Are you referring to desktop background image or lock screen image?

I suggest you to follow the below steps to change the background picture and check if it helps.

• In the search type as ‘Settings’ and click on it.
• Select ‘Personalization’, under ‘Background’ option select as ‘Picture’.
• Under ‘Choose your picture’ select any picture accordingly or you can browse the picture from your computer.

You may refer to the below link and check if it helps.

Change the Desktop Background in Windows - Microsoft Support

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.

 

Lock screen background keep changing

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As per the description I understand your concern about lock screen background, we will help you with this issue.

I suggest you to follow the below steps to personalize the lock screen and check if it helps:

Change your lock screen background:

• Right click on Desktop, click on Personalization, and on
  Lock screen in the left pane.
• Here, under Background (click on the drop down arrow) you will see
  Windows spotlight, Picture, Slideshow.
• Select Windows Spotlight, lock the screen (Press Windows key + L) and check if it helps.
• Also, you can select Picture, Choose your picture, lock the screen and check if the issue persists.

For more information refer: Personalize your lock screen

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you.

 

Login Screen Background Change

Hi,

Windows 10 has an easy way to customize your login screen background. To get started follow these steps:

• On the Search bar, type Lock screen settings.
• Click it from the search result and you should see the available options to change the background image.
  
  
  
  

Don't hesitate to respond if you need more help.