Windows 10: Can't change screen resolution to 1440p anymore

My laptop is natively 2560 x 1600, which, while it works fine for creative projects, gives me motion sickness while gaming. Until recently, I used to be able to change the screen resolution to 2560 x 1440 pixels, which is a normal 16:9 aspect ratio. However, sometime recently that option has just disappeared, and I really, really want to get it back. For context, here is a screenshot of my current resolution options and of me playing Minecraft in a 16:9 ratio to prove it used to be possible.

:)

 

Screen Resolution too big

Hello,

Firstly, try to install all the available Windows Updates and check if it fixes the issue.

I suggest you to change the screen resolution settings and check if it fixes the issue. Follow the steps below:

• Press Windows key and type Change Screen Resolution and click on the option listed.
• Under resolution try changing the resolution settings.

Also try to install the latest drivers from the manufacturer website and check.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

 

Extending display suddenly broke after changing resolution

Hi

Welcome to Microsoft community.

I understand the issue you're experiencing with extending your display after changing the resolution. It seems that changing the resolution to 2160p on one of the monitors that doesn't support it has caused the problem.

Here are a few steps you can try to troubleshoot and resolve the issue:

1. Disconnect both monitors from your computer and restart it.
   
   • This will help reset the display settings and clear any temporary configurations that may be causing the problem.
     
2. After the computer restarts, connect only the monitor that was set to 1080p and check if it extends properly.
   
   • This will help identify if the issue is specific to the monitor that was set to 1440p.
     
3. If the 1080p monitor extends fine, disconnect it and connect only the 1440p monitor.
   
   • Check if it extends properly on its own.
     
4. If both monitors extend fine individually, try connecting them both again and set the resolution to their respective native resolutions (1080p and 1440p).
   
   • Go to "Settings" > "System" > "Display" and make sure the resolutions are set correctly.
     
5. If the issue persists, you can try updating your graphics driver to the latest version.
   
   • Visit the website of your graphics card manufacturer and download the latest driver for your specific graphics card model. Install the driver and restart your computer.
     
6. If none of the above steps resolve the issue, you can also try performing a system restore to a point before you changed the resolution.
   
   • This will revert your system settings back to a previous state when the issue was not present. Keep in mind that this will undo any system changes made after the restore point.
     

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Screen Resolution

Hi Daniel,



Thank you for posting in Microsoft Community.

I understand that you have a few doubts regarding your Windows 10 screen resolution. Let me help you.

• 
  Do you see any error message or error code on the screen?
  
• 
  What is the model of your computer?
  
• 
  Are you able to access the modern apps?
  

I suggest you to update the Display Adapter Drivers

Step 1: Update the Display Adapter driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right on the Display Adapter and click on
  Update driver software.

Refer to: How
to: Install and Update drivers in Windows 10



Step 2: Please follow the below steps to change the resolution of the screen and check:

• Type Change screen resolution in the
  Search box from the desktop.
• Under Resolution search for the Recommended resolution and click on
  Apply.
• A windows pops up saying "Keep these display settings", then select
  Keep changes.

I hope the issue will be resolved. Please reply with the updated status of the issue. We will be happy to assist you accordingly.



Thank you.