Windows 10: Can't connect or pair any bluetooth devices

Mr.HWright · Apr 13, 2022

One day, my computer allegedly lost the ability to connect to any Bluetooth device. I can still see the device just fine, but I cannot even pair to any device. I always get a "Couldn't connect. Try connecting again" error.I've tried using multiple bluetooth devices which all work with my phone, so the problem is definitely the computer.

:)

stuartgb100 · Apr 13, 2022

Bluetooth Devices will not Pair

Hi,

Hopefully this is the correct Forum !

I have a Microsoft Mouse 5000 and Wedge keyboard (the early one that does not fold).
Both have been working perfectly.

Recently I paired them both successfully with a new Samsung tablet, but when I came to use them again on my laptop,
I found that I could not pair either of them.

I have spent countless hours researching this without success.

Here's where I am now:

Settings > Bluetooth & other devices does not list either of them.
Device Manager > Bluetooth has both of them showing and reports both working properly.

Device Manager reports as follows:

Notebook Mouse 5000:
No driver files are required or have been loaded
The Events tab says that further installation is required

Wedge Mobile Keyboard:
No driver files are required or have been loaded
The Events tab says that further installation is required

The 2 Service Discovery Service entries also report that further installation is required.

Can anyone suggest the way forward, please ?

Regards.

Try3 · Apr 13, 2022

Cannot use bluetooth device

1 Pairing is done in Settings, Devices
1.1 You click on Add Bluetooth or other device
1.2 You choose Bluetooth
1.3 If there is a pairing button on the bluetooth device itself then you press that now. You need to check the instructions for your bluetooth device to see how to do this - several automatically go into pairing mode when they switch on, others have a button that needs to be pressed for, say, 5 seconds.
1.4 The computer detects all available bluetooth devices and you select yours from the list. If yours is not on the list then Windows could not detect it.
1.5 It connects - pairing includes connecting
1.6 The computer sounds a buzz in the earpiece then displays Your device is ready to go and you click on Done
1.7 The device is shown in the devices list below the subheading Audio and it shows it as connected
1.8 The device should also appear in Control panel, Sounds, Playback tab
1.9 The device should also appear in Control panel, Devices & printers
1.10 {I just paired some bluetooth earphones as I typed so I could make sure these notes were correct} You use a music player and the sound comes out of the bluetooth earphones

2 If this is not happening for you then go to Contol panel, Devices & printers
2.1 Right-click on the device & select Remove device
2.2 You can now try pairing from scratch again
2.3 Several other users have reported that only removing the device with Bluetooth command line tools - BluetoothInstaller allowed them to re-pair again [see xzion's guidance below]
2.4 Yet others reported that only the KeithM code or Bungee's guidance worked for them [see below]

3 Where is this all going wrong for you?
[I assume we are definitely talking about bluetooth headphones/earphones. I understand that WiFi ones do also exist.]

4 Additional guidance -

Unpair a Bluetooth Device - TenForumsTutorials
Connect a Bluetooth device in Windows - Windows Help

Steps to completely remove a belutooth device so pairing can be done again [post #9, xzion] - TenForums
Steps to completely remove a belutooth device so pairing can be done again [post #22, KeithM] - TenForums
Steps to completely remove a belutooth device so pairing can be done again [post #39, Bungee] - TenForums
Several people registered in TenForums just to be able to thanks xzion, KeithM & Bungee. Apparently, what worked for some people did not work for others so each solution seems worth trying.

Denis

95Viper · Apr 13, 2022

Onn keyboard bluetooth doesn't lit the pairing light anymore how to reset??

ONN ONA14TA059 (01).pdf @ Manual Hub
BTKB14TA059 Bluetooth Keyboard User Manual ONA14TA059_User Manul_Qi_Rev4_3-25-2014_1 Hung Tat Electronic Co Ltd

Cleaned up images --> *89401-c3b2c0611a0d4b0ab58658a310654d8f.jpg* *89402-061c03a36cff2dcf348e9fe177bbc1d5.jpg*

Quoted directions, as is, from link above:

In the box
Using the wireless bluetooth keyboard
Power Indicator Light
Charging the keyboard
Android connecting settings
Pair Button
iPad connecting settings
Step 1:
On your iPad®, tap the
Charge your Bluetooth Keyboard fully before use.
Toggle Bluetooth
to On
Turning the Keyboard ON/OFF
5. When the Bluetooth device finds the Keyboard, select
“Bluetooth Keyboard” from the list.
2. To turn OFF, Slide the switch to the OFF position. The Bluetooth
light will blink 3 times and the Keyboard will turn OFF.
6. Using the Keyboard, type the
password shown on the tablet
(or device) and press enter.
Blinking
Step 5:
The keyboard will show up under Devices on the iPad. Select
Bluetooth Keyboard.
Touch
General
Pair button
7. After pairing successfully with the tablet, “Bluetooth Keyboard
Connected” is displayed. To disconnect, turn the Keyboard OFF.
ON
OFF
A code will appear on the screen. Enter this code on the keyboard
and click Enter.
A message will pop up when pairing is successful.
If pairing fails, repeat the steps above.
User
Manual
Micro
Pairing the Keyboard to a Bluetooth enabled tablet
User Manual
Charge your Keyboard with a PC, MAC or USB adapter.
NOTE: 5egarding battery life:
Continues use: up to 40 hours,Stand by: 300 hours.
3. The LED Charge Indicator Light on the Keyboard will light up
5ED when charging.
4. The LED Charge Indicator Light on the Keyboard will turn OFF
when finished charging.
1. Make sure the Bluetooth Keyboard is turned ON.
2. Press and HOLD the [Pair] button for 6 full seconds and the
[Bluetooth] light will flash continuously - the Keyboard is
now in pairing mode.
3. Keep the Keyboard and tablet (or other Bluetooth device) within
2 feet of each other during the pairing process.
4. Set your tablet (or other Bluetooth device) to search for
Bluetooth devices.
Touch
Bluetooth
NOTE: When turned ON, the Keyboard will automatically
connect to the last tablet (or other Bluetooth device) that it
was paired with. To switch to another device, turn OFF the tablet
or device and restart the pairing process with the new device.
Step 6:
Step 3:
Click Bluetooth.
BTK-059
Warning: Changes or modifications to this unit not expressly approved by
the party responsible for compliance could void the user's authority to operate
the equipment.
Click General.
1. Connect the small end of the included Micro USB Cable to the
USB charging port on the side of the Keyboard.
2. Connect the large end of the included Micro USB cable to an
available USB port on your computer (or other devices made for
USB charging.
1. To turn ON, Slide the switch to the ON position. The Bluetooth
light will blink once, then the Caps Lock light will blink once.
User Manual
FCC Part 15:
Toggle Bluetooth to On.
Step 2:
ON
OFF
Legal information
Step 4:
icon from the Home Screen.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Industry Canada License-exempt RSS-210. Operation
is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
The Bluetooth word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc.
iPad is a trademark of Apple Inc., registered in the U.S. and other countries.
All trademarks and trade names are those of their respective owners.
Limited warranty
In the unlikely event that this product is defective, or does not perform properly, you may within One (1)
Year from your original date of purchase return it to the authorized service center for repair or exchange.
TO OBTAIN WARRANTY SERVICE:
t Provide proof of the date of purchase within the package (Dated bill of sale).
t Prepay all shipping costs to the authorized service center, and remember to insure
your return.
t Include a return shipping address (no P.O. Boxes), a telephone contact number, and the defective
unit within
the package.
t Describe the defect or reason you are returning the product.
Click to expand...

Google --> BTKB14TA059 Bluetooth Keyboard User Manual ONA14TA059_User Manul_Qi_Rev4_3-25-2014_1 Hung Tat Electronic Co Ltd

Hope it helps...

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