Windows 10: Can't Connect to a Logitech Bluetooth adaptor connected to my stereo amplifier

I can connect and stay connected with another PC but the one I use for my music will connect, then disconnect and not permit me to send the music to the Bluetooth adaptor. Note that the adaptor is not connected to the PC but a small Bluetooth adaptor is plugged into one of the front USB ports.


My purpose is to send the music into the living room stereo system from the PC. Since the Logitech adaptor won't stay connected (but paired) I can't use it. Unlike the other posts with similar content, I don't know if this is after a recent Windows update. All I know is that I can connect and stay connected with another Windows 10 Pro pc and this one won't.


Larry L.

:)

 

Logitech Bluetooth keyboard K810 cannot connect to Windows 10

Hi everyone,

For some miraculous reason, I'm now connected. Yayy!! I tried again and again to connect using the connection steps from Logitech (as per Resourceful post) at first it wasn't even picking up the device. After so many times, the computer finally sees the
keyboard on it's list. Thanks for all of your suggestions guys (and your patience too with my ranting) .

You guys are awesome!

 

Bluetooth USB Dongle

Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

-Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

-Clicked "Connect Other Devices."

- Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

-Click on Properties on HT820, and then on services, it does not show any services at all.

- Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

"3.6 How do I listen to music wirelessly with a Bluetooth headphone?
All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

-I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

-Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?

 

Sony Bluetooth Headset unable to connect to Stereo

Hi,

Thank you for posting your question in the Microsoft Community.

Appreciate your efforts to work on this issue.

• Are you aware of any changes made to the PC prior to this issue?
  

This issue can occur if some of the Bluetooth settings are not working as expected.

A: Suggest you to run the Bluetooth troubleshooter and also follow the steps from this article ‘Fix
Bluetooth problems in Windows 10’ and check if that helps.

B: Refer to the steps from this article to
connect a Bluetooth device to the PC.

C: You can also ensure that the Bluetooth service is running.

1. Press Windows + R key and type "services.msc".
   
2. Locate the Bluetooth service and right click on it.
   
3. Click on Properties and check the start option has been enabled.
   

D: Ensure that the Bluetooth device is set as default.

1. Open Control Panel and click on Sound.
   
2. Click on Playback tab.
   
3. Right-click on Bluetooth Headset and select Set as default device.
   
4. Click on Apply and then Ok.
   

Article for Reference.

‘Bluetooth connection and troubleshooting for audio products’

Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator