Windows 10: Can't connect to Bluetooth

[COLOR=rgba0, 0, 0, 1]Hi[/COLOR]


[COLOR=rgba0, 0, 0, 1]Suddenly my Bluetooth stopped working. I go to Bluetooth & other devices to connect to my paired devices, but it says Bluetooth is turned off, and the Connect option is grayed out, and there is even no turn Bluetooth on / off button:[/COLOR]






If I click on Add Bluetooth or other device at the top, I get a Couldn't connect error message:




I following the Get more help with Bluetooth problems link, and I tried everything it suggests:

- Make sure Bluetooth is turned on:

Bluetooth is not present in the Action Center even though the action center is expanded:



And as you can see in the above picture, Airplane mode is off.


- Run the troubleshooter:

The Bluetooth trouble shooter says Bluetooth is not available on this device:




Then I go to device manager, and look for Bluetooth, but it's missing unless I press View > Show hidden files, then it appears but with all the Bluetooth items grayed out:




I tried updating the driver for Intel Wireless Bluetooth, but it says that I have the most recent version:




I also tried downloading the newest drivers from Intel for my Intel Wireless-AC 9260, but when I'm about to install it, it shows that it's the same version that I already have:




Lastly, I checked if the Bluetooth Support Service is running, and found out that it is:





Other solutions on the web included looking for an "Unknown USB device" under Universal Serial Bus controllers and uninstalling it, but I don't have that under my devices:





What else can I try in order to fix this?


I have a Dell XPS 7590 laptop, Windows 10, and

[COLOR=rgba0, 0, 0, 1]Intel Wireless-AC 9260 for the WiFi and Bluetooth WiFi is working with no issues.[/COLOR]​

[COLOR=rgba0, 0, 0, 1]Thanks[/COLOR]​

:)

 

WIndows 10 cannot connect to a bluetooth headset.

Hello Mike,

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• What is the make and model of your headset and Bluetooth dongle?

Meanwhile, we suggest that you perform the steps posted on this article
to resolve Bluetooth connection issues in Windows 10.

Looking forward to your response.

Regards.

 

Bluetooth Connection Issue - headphones, LE vs regular connection

Hello,

Thank you for writing to Microsoft Community Forum.

To have a better clarity on the issue and guide you accordingly, respond to the questions listed below:

1. Have you tried connecting the headphones to another computer and check if it’s working fine?
   
2. What is the make and model of the computer?
   

Meanwhile, I would suggest you with few simple steps. Kindly follow the same.

Step 1: Troubleshoot problems with Bluetooth accessories.

If you can turn on Bluetooth but are having problems pairing or using a Bluetooth accessory, kindly follow the article which gives you steps on
Audio troubleshoot problems from - https://support.microsoft.com/en-us/help/14169/windows-10-fix-bluetooth-problems

Step 2: There are two terms regarding Bluetooth: pairing and connecting. Pairing is the introduction of one device to another. Once paired, they will stay in each other’s memory until manually erased. Once a device
is paired, the headset can then connect to that device to receive audio or voice from the device.

• Go into the device's paired list and manually select the Bluetooth.
  
• You may need to clear your paired list in your headset and re-pair your headset to your device.
  
• To clear your paired list in your headset, follow these steps: on the headset, press and hold the call and volume – buttons for 10 seconds
  
• The headset will revert to discoverable mode (slowly blinking LED), allowing you to re-pair the computer you want connect.
  

We await your response.

Regards,

Mala. S

Microsoft Community

 

PROBLEME with BLUETOOTH on NOKIA 6700 CLASSIC !!!

HI.

I HAVE A PROBLEME WITH BLUETOOTH ON MY NOKIA 6700 CLASSIC ........... BLUETOOTH can't be activate.

* I FOLLOW THIS STEPS ;

• menu
• settings
• connectivity
• bluetooth
• activate

but he doesn't activate ........................................... so please help me!!!! .

P.S : thanks for your future suggestions