Windows 10: Can't connect to external monitor after my laptop went through a Driver Power State Failure...

Hello, I'm having problems being able to use my external monitor right after I got the "Driver Power State Failure" error. I've tried updating my drivers, but they're all up to date so that did nothing. I've also tried checking my cables but they all seem to be working fine. I really don't know what to do anymore, so anything helps.

:)

 

driver power state failure help!

Hi,

It is possible that the error Driver Power State Failure you received is can be caused by
the driver itself or power settings.
To address your issue, we suggest that you follow the steps shared by S M Mahmudul Hasan
on this thread on how to troubleshoot Driver Power State
Failure.

Keep us posted if you need additional help.

 

Driver Power State Failure

Hello Microsoft community, I have been facing a problem with Windows where it would crash randomly with the error
"Driver Power State Failure"

I recently bought this new Asus laptop about 3 weeks ago and it comes with Windows 10. The details of my laptop/system information is stated in this notepad file.

System Information

Steps that I have taken to fix this error based on what I've read and searched:-

• Updating drivers from the official Asus product support page for my laptop
• Reset Windows 2 times over the course of 2 weeks
• Did a factory reset using the Windows 10 tool just 3 days ago
• Downloaded every drivers listed under official Asus product support page for my laptop and running every single one of them to ensure everything was installed. The results said I am already using newer versions of drivers

The latest error that occurred is recently before I'm writing this question. Here is the minidump file for the latest crash regarding the error.

Minidump file

There was also another error regarding a "DPC Watchdog Violation"
although after resetting windows 2 times and did a factory reset recently, the only error that consistently keeps occurring is Driver Power State Failure. I really need help to solve this issue as it is hindering a lot of my work. Thank you for your time and
support.

 

Driver Power State Error

Hi Michelle,

Based on the details provided, the error "Driver power state failure" is due to incompatible driver. Were you able
to access your PC? If you do, we recommend that your display adapter and check if there are any changes. To update your display adapter, follow these steps:

• 
  Right-click
  on the
  Start menu
  and choose
  Device Manager.
  
• 
  Expand
  Display adapters,
  right-click
  on your
  graphic driver, and choose
  Properties.
  
• 
  Under
  Driver tab, click on
  Update Driver.
  
• 
  After updating,
  restart
  your PC and monitor for any changes.
  

If the issue persists, kindly
update the driver manually
by downloading the latest driver update available in your manufacturer's website and install it.

For more information and other possible troubleshooting for the
Blue Screen Error: Driver power state failure, kindly refer to this
link.

Let us know how it goes.

Regards.