Windows 10: Cant connect to internet to reset my pin because of a security change

I got a new motherboard and got windows when i try to login it says that my pin is no longer avadable due to a change to the security settings on this device click to reset pin. When i try to reset my pin it says that im not coneted to the internet and when i retry it still does not reconect to the internet and i have no options to turn on or connect to the internet.

:)

 

I have to constantly reset connection,Internet disconnects frequently,attaching Wlan Report

Hi
Ashita,

There are a lot of possible reasons why your internet connection keeps on disrupting. It is possible that your
drivers are outdated, TCP/IP
needs to be reset/reconfigure, or the issue is within your internet connection itself. We suggest that you perform these
methods of troubleshooting and let us know if you notice any changes:

Method 1: Network and Internet Troubleshooter.

To run the troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Network and Internet.
  
• 
  Run
  the following
  Troubleshooter:
  
  • 
    Internet Connections
    
  • 
    Network Adapter
    
  • 
    Incoming Connections
    

Method 2: Reset TCP/IP

To do this, follow these steps:

• 
  Run
  Command Prompt
  as
  Administrator.
  
• 
  Run
  this command:
  
  • 
    netsh
    int
    ip reset
    and hit
    Enter.
    

Exit
Command Prompt
and
monitor your
WiFi connection.

Method 3: Reconfigure TCP/IP

To do this, follow these steps:

• 
  Run
  Command Prompt
  as
  Administrator.
  
• 
  Run
  these following commands:
  
  • 
    netsh
    int
    tcp set heuristics
    disabled
    
  • 
    netsh
    int
    tcp
    set global
    autotuninglevel=disabled
    
  • 
    netsh
    int
    tcp set global
    rss=enabled
    

We'll be waiting for your updates regarding the issue.

Regards.

 

Can't reset my PIN

Hi SQxAe,

Thank you for writing to Microsoft Community Forums.

1. Were there any changes made to the operating system recently?
   
2. Is the system connected with Wired or wireless connection?
   

If you are using wireless connection, I suggest you to plug in to the Ethernet cable and try entering the password. I also suggest you to change the Microsoft password by login to
login.live.com from other device. Try entering the password through
on-screen keyboard.

I also suggest you to enable build-in admin account using command prompt from WinRE, follow the below steps, and check if that helps.

Step: Enable built-in admin from WinRE.

1. On the login screen click on the power button at the bottom right corner of the screen.
2. Hold Shift key and click on restart.
3. Click on Troubleshoot.
4. Click on Advanced options.
5. Click on Command Prompt.
6. Type the command net user administrator /active:yes and press Enter key.
7. Once logged in to the built in admin account, try changing the current user account password.

If you are unable to change the password for the account, I suggest you to create a new user account. Follow the steps from the article to create a new user account

Create a local user or administrator account in Windows 10

I also suggest you to refer this article on
PIN sign-in issues, and check if that helps.

I look forward to hearing from you soon.

Regards,

 

Forgotten PIN and expired password

Hi Dyari,

Thanks for your answer.

I tried steps of both links:

• #1: reset PIN code
  
  • I see no link "reset your PIN"on login page --> I can't reset it
    
• #2: change or reset windows password
  
  • My Windows account is not displayed at all on login page.
    
  • I am using a local account
    

If you have any other suggestion, I would be more than happy to try.

Regards,

Guillaume