Windows 10: Can't connect to internet via ethernet after computer restart

Discus and support Can't connect to internet via ethernet after computer restart in Windows 10 Network and Sharing to solve the problem; Computer is a Cyberpower Tracer III laptop running 64 bit Windows 10 with an Intel Core i7-9750H processor and a Realtek PCI-e GbE family ethernet... Discussion in 'Windows 10 Network and Sharing' started by ddunc2222, Apr 16, 2020.

  1. ddunc2222 Win User

    Can't connect to internet via ethernet after computer restart


    Computer is a Cyberpower Tracer III laptop running 64 bit Windows 10 with an Intel Core i7-9750H processor and a Realtek PCI-e GbE family ethernet controller. Every time the computer is restarted, I need to disable then re-enable the wired ethernet adapter before I can connect. Rebooting the router has a similar effect. Either way, I need to do this every time I turn the computer on.

    Tried uninstalling VPN software as well as trying both wired ethernet connections to my router and directly to my cable modem with same symptom. Problem only became noticeable after disabling Wi-Fi on my computer. Since I'm shut in now due to social distancing, I've needed to rely on wired ethernet to provide me with maximal connection speeds for teleconferencing.


    Are there others having similar experiences?

    :)
     
    ddunc2222, Apr 16, 2020
    #1
  2. Nikhar_K Win User

    Computer says not connected to Internet even after connected to Internet

    Hi Mark,



    Thank you for writing to Microsoft Community Forums.



    I understand that applications show that you are not connected to Internet. I’ll certainly help you with this issue.



    However, please let us know:



    • How is the computer connected to Internet i.e. Ethernet or Wi-Fi?
    • Are you aware of any changes made on the computer prior to this issue?
    • Which build version of Windows 10 is installed on the computer? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.


    I would suggest you to try changing the network connection i.e. if the computer is connected to Internet through Wi-Fi, try using Ethernet and check if that helps.



    You may also want to refer the troubleshooting steps mentioned in the article
    Fix network connection issues in Windows.



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Apr 16, 2020
    #2
  3. topgundcp Win User
    Connecting computer with no internet connection to network printer


    @dk1971
    1. Open Admin command and type: ipconfig

      Can't connect to internet via ethernet after computer restart [​IMG]
    2. Win+X->Control Panel->Netwok and Sharing Center
      Follow the screen shot. This should disable internet access from this PC but allows access to local device(s)
      NOTE: Use the IP & Subnet Mask from step 1. Leave Default gateway & DNS Server blank

      Can't connect to internet via ethernet after computer restart [​IMG]
     
    topgundcp, Apr 16, 2020
    #3
  4. Can't connect to internet via ethernet after computer restart

    Internet Connectivity Issues

    So heres the deal. My brother who is behind the opposite wall of me is having internet issues. The router is here in my room and his internet is plugged into the Linksys E2000 via a wire going from it to an ethernet wall socket going to his room and into his computer.

    He has been having iffy internet for the past 2 days. Fixed it yesterday by rebooting now the problem has resurfaced.

    What we have tried:
    • Testing the ethernet cables with a tester. Passed
    • Tested onboard ethernet with known working cable (computer hooked up using my connections in my room) Passed
    • Checked to make sure there was no static IP address in IPv4 settings. Passed
    • Made sure the Network Connection wasnt full on disabled. Passed
    • Swapped the cable leading from the router to the wall outlet in my room. Passed and worked for a few minutes.
    With regards to that last bullet point, the computer is no longer getting internet again despite working for a few minutes. Testing the new cable again, tells us that pins 1 and 2 are "open". That is the second cable in a row that the tester is spitting this message out on.

    Any ideas guys? Im out of them.
     
    CrAsHnBuRnXp, Apr 16, 2020
    #4
Thema:

Can't connect to internet via ethernet after computer restart

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