Windows 10: can’t connect to network due to uncalled for security pop up

For the past week I haven’t been able to connect to my university’s wi-fi network, even though at home I’m having no problems. whenever I try to connect to my university’s wi-fi, my computer asks for a username and password for a security sign in. I’ve tried to sign in with the phone number and password associated with my computer, and it told me it was wrong. I even changed my password to make extra sure I wasn’t getting it wrong, it still won’t let me in. Now in the past couple of days, when I try to connect and type in the security prompt, it seemingly never loads and nothing ever appears w

:)

 

Losing network connection

Hello Dear, if you have a laptop or a PC with a wireless network adapter, you can see a list of available wireless networks and then connect to one of those networks. The wireless networks will only appear if your PC has a wireless network adapter installed, the adapter is turned on, and the wireless access point is in range.

1. Click Start, click Control Panel, click Network and Internet Connections, and then click Network Connections.

2. In the left pane, under Network Tasks, click View available wireless networks.
In case, If you don't see the network you want to connect to, click Refresh network list. If you see the network but the signal is weak, move the PC closer to the wireless router.

3. Click the network you want to connect to, and then click Connect.

4. If you're connecting to a secure network, type the security key, and then click OK.

I Hope you solve out your query soon.

 

Windows Security sign in pop up

Since you are still getting this pop up window, the next suggestion we have is to reset the network. Kindly refer to the steps below:

• Click on Start.
• Go to Settings.
• Select Network & Internet.
• On the Status tab, click on Network reset.

Doing this will make Windows forget the connection credentials and other networking components. You may have to re-enter you WiFi credentials if you will attempt to connect to your home network.

Let us know the results.

 

I receive the following Network Runtime Error when I try to connect to a secured wireless network.

Hi Jay,



Thank you for contacting Microsoft Community. I understand that you are unable to connect to a secured wireless network and gets
Runtime Error. I will surely help you to fix this issue.



This issue could have occurred due to these reasons:

• Corrupt network drivers.
• Incorrect network settings.
  

Try the steps listed here:



Method 1:

I suggest you to run network troubleshooter to check for any Internet connectivity issues.

a. Press the Windows key on the keyboard; this will bring the search interface.

b. Click ‘Troubleshooting’ in the search result.

c. Under ‘Troubleshoot computer problem’ click on ‘Network and Internet’.

d. Click on ‘Network Adapter’ to start the troubleshooter.

Method 2:

If the issue persists, I suggest you to try the steps in the following article and check if it helps.

Fix Wi-Fi connection issues in Windows - Microsoft Support

Warning:

1) Please make sure to re-enable Antivirus software after performing troubleshooting steps.

2) Antivirus software/ Firewall can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable or uninstall your antivirus software. If you have to temporarily disable or uninstall it to install other
software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled or uninstalled, your computer is vulnerable to attacks.



Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.