Windows 10: Can't connect to office from home PC, windows Hello is asking for a pin that does not exist

Hi, i have a windows account that i use for work. it's only used for the office suit, so its not setup up as a account locally for our PC, outside for one portable.Change happened and i can now work from home. But i can't connect to office or have access to the cloud files.After putting the password in, windows hello is asking me for a PIN.We never had a pin, I'm the one who created the account i did not put a special pin in, and it never asked me for one.It's not the password, and its not pin session for the portable either.I looked around but found nothing like that. I cant find a way to ch

:)

 

Login with PIN and Hello

Hi Jean,

Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
you answer the questions below?

• How are you setting the PIN and Hello?
• Which build version of Windows is your PC running on?
• Were there any error codes or messages?

In the meantime, we suggest that you follow the steps below on how to set up PIN.

• Open Settings.
• Select Accounts.
• Click Sign-in options.
• Click the Add button for the PIN and set your PIN.
• Do the same for the Windows Hello.

Looking forward to your response.

 

windows hello and pin

Hi,

This error code is usually caused by corrupted Windows system files. For better assistance, we would like to ask the following:

• What happens when you're trying to set up Windows Hello or a pin on your computer?
• Is there an error message displayed when setting up Windows Hello or a pin?
• What troubleshooting steps have you done so far?
• How did you reinstall Windows?

Looking forward to your reply so we can provide the best resolution for you.

 

Can't remove pinned office applications

My laptop is a Dell Precision 7510, running Microsoft Windows 10 Enterprice 64bit (10.0.15063 Build 15063) and Microsoft Office 365 ProPlus (1701 Build 7766.2092).

My problem is, that beside some useful apps on my taskbar, office has also pinned Word, Excel and PowerPoint. I would like to remove these 3 pinned apps. When unpinning them, they actually disappear, but after next restart (or restart of explorer.exe) they reaper as if nothing had happened.

I have tried following this "guide":
Redirecting

I have seen the above suggestion posted on several sites, but unfortunately it doesn't help in my case.

When executing the script (or preforming the steps manually) all is removed, but after explorer.exe restart below icons always reaper:

• File Explorer
  
• Internet Explorer
  
• Outlook 2016
  
• PowerPoint 2016
  
• Word 2016
  
• Excel 2016
  

Other apps pinned at the time is removed as intended.

Does anyone have a suggestion to how I can remove these unwanted office apps from my taskbar? And why do above list or apps reapear after deleting them from both the %APPDATA% folder and REGEDIT?

Thanks in advance.