Windows 10: Can't connect to remote printer

I'm using windows 10 and I'm trying to connect to a printer attached to a remote networked Windows 7 Pro computer. When I go to Settings/Devices/Add printer my printer attached to the remote computer shows up. When I click on the printer I get a window that says "That didn't work". We can't install this printer right now. Try again later or contact your network administrator for help." Anyone know how to handle this??

:)

 

Terminal Server redirected printer keeps disconnecting

I have a remote user connecting using RDC. They recently installed an HP Office jet 8710 all in one.

Now when ever they remote in, the printer will redirect like it should. Then when they try to print , the printer will show a disconnect status, the opened document will close and nothing prints. this will happen 2 to 3 times. Usually about the 3rd attempt
the page will print..

Remote computer is running Win 10 home

The printer is setup for wireless connection

Terminal server is 2008 R2

I've had them try connecting the printer using a usb printer cable. No change

I've gone into group policy and only have default devices redirecting

I can't find an HP driver that will work on the server...

We didn't have a problem until the new printer was installed...

no problem printing locally

 

Windows 10 is not redirecting my printer during a remote desktop session

We try a separate connection from another Windows 7 Local System that have a Brother Printer directly attached to it via USB to the remote system using the remote desktop software, but regardless, remote desktop did not redirect the printer to the local
directly connect Brother printer.

 

Same problem. I have two printers directly attached to the computer. Can't use either - "printer spooler not working". Add a printer doesn't work. Can't find printer. Yet I can get a screen of all printers. They're all there. However Device Manager only shows 2 unidentified printers with no properties.
Whatever happened to "Plug 'n Play" ?
Stuart

 

Hi did not your printers come with ubs plug and play mine did as well as wire free.
Also did any software come with them like a disc.
Also is that the make of your printer or is that the name Microsoft gave it because it could not find it, because mine came up as unidentified printer until I put the disc in and downloaded the driver then it put it on line for me and connected ok.

 

Thanks for jumping in. all three printers have been attached to the computer for two or more years and have worked fine with windows 7 Pro. They are -
Brother 2150N laser printer (workhorse for me) USB connection.
HP LaserJet CP1525 Color USB connection but also WiFi
HP OfficeJet Pro 8600 WiFi connection
They all came with Plug and Play and as far as I remember I did not even have to use the discs, although I have discs for all three. After getting your message I tried the Brother 2150N disc. It started off OK. First question is USB or network cable. I chose USB. Very soon into the setup, there was an error message "Parameters not correct" but the installation continued and finished correctly but it still does not work, Any attempt gets an error message "Print spooler not running. Connect it or restart computer. I cannot see how to restart it and I have restarted the computer several times while trying to find a solution.
Device Manager shows for Printers two unidentified devices. Have you any suggestions of other things I might try
Stuart

 

If you can find out what the IP of the printer is. Here's what I did, it's tucked away in Settings/Devices.

Click add a printer or scanner in this screen.



Then click "the printer that I want isn't listed.




In this screen there are various options to try.




You can try the IP in both boxes, seems to work




then hopefully




Why it's tucked away beggars belief.

 

HI Thanks for helping hope your way works fancy hiding it as you say

 

Check that the service 'SSDP' is running. If it isn't, and it won't start, check that the http service is running. Note: the http service seems to be hidden from any normal view, so try 'net start http' (at a command prompt). Once SSDP is running, you may need to start the UPnP service.

 

I thought this would solve my problem since I have the IP addresses of two of the printers . alas when I click "My printer is not listed, I get the Windows 10 Error Message "Windows can't open Add Printer. The local print spooler service is not running. Please restart the spooler or restart the machine". I have not been able to restart the spooler and I have restarted the machine umpteen times.
Stuart

 

Sagrant

In Services (control panel/admin tools/ services)
is yours like mine?

 

Thanks Torquemada.
My Services(local) Properties/Dependencies is exactly like yours except no mention of Dell Status Watcher. My Computer is Dell but not any of the printers. On the general tab, the service Status is stopped. If I press Start then for a millisecond there is a bar with a green flash, then the Windows 10 Error Message "Windows could not start the Print Spooler service on Local Computer. Error 0x80070057. The parameter is incorrect"
I previously came across this number when looking on Google for help. There were pages of answers but I did not find anything helpful. Be grateful if you have any ideas.
Stuart

 

Stuart (great name, same as mine but I don't tell ANYONE *Smile )

can you run----regedit and compare to mine





scroll down to spooler

 

Hi Torquemada
You certainly know your way around Windows !
I ran Reg Edit and there a few minor differences.
The first is Display Name, which in my Registry is Print Spooler. Yours is the same as the line above it - the location.
The FailureActions are very different. Mine is 80 51 01 00 00 00 00 00 00 00 00 00 03 00 00 00 14 00 00 00 01 00 00 00 60 ea 00 00
The other difference is in the last item Type where you have 0x00000110 (272). I have 0x00000010 (16)
Looking back at Services Properties In Recovery I have for the first and second failures -"Restart the Service". This may relate to the FailureActions.
I hope all this means something to you. I assume you must be an IT professional unlike me.
Stuart

 

Hi

Sorry if you've checked this already but my HP wireless printer (LaserJet Pro 200 M276MW) stopped working after the Win 10 upgrade. I had to uninstall the driver and download a new one from the HP site which then prompted me to download an App for the app store - now all working well. *Smile

Regards