Windows 10: Can't connect to router on windows 10 laptop

I have an ASUS Zenbook 14 which worked fine when it was new, however now whenever I shut it down and relaunch it can't connect to the router. I can fix it by restarting my router at home but as I'm moving into university accommodation in a few week's time I need a fix that doesn't require restarting the router.

:)

 

wireless conection to router

Hi,

To better assist you, we would like to know the following information:

• Are you able to see the router's name in the wireless networks list?
• Are you able to connect to the router but unable to connect to the Internet?
• Do you receive any error message when connecting to the router? If yes, what is the exact error message that you receive?

In the meantime, we suggest that you run the Network troubleshooter. The Network troubleshooter can help diagnose and fix common connection problems. Kindly follow the steps below:

• In the search box on the taskbar, type Network troubleshooter, and then select
  Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if that fixes the problem.

If the issue persists, kindly try the troubleshooting steps on the following link:

Fix network connection issues in Windows 10.

We recommend that you try the steps on the Update the network adapter driver,
Run the Network troubleshooter followed by networking commands,
Temporarily turn off firewalls and Use network reset to reinstall network devices sections.

Let us know how it goes for us to assist you further.

 

Wifi not connecting to router network

Hi Bruce,

We would like to know more about the issue, please clarify the following:

• You mentioned that it’s only this laptop that is not able to connect to the Wi-Fi automatically, have you tried any other troubleshooting steps with the laptop before consulting us?
  
• Have you checked the gateway settings of your modem/router?
• What is the make and model of the laptop that’s having the problem?
• Have you tried contacting your Internet Service provider regarding the issue?
  

We also suggest that you try the network connection troubleshooter, click this

link for the article.

Let us know if you need further help.

Thank you.

 

Cannot connect to my new router

Just got a new router at home.

Have two laptops.

The Windows 7 laptop connects wirelessly to the new router. So, the router is good.

The Windows 10 laptop connects wirelessly to the old router at work. So the windows 10 laptop is good.

But ... the windows 10 laptop cannot see my new router at home.

What should I try next?

Thanks,



if it helps -- the windows 10 laptop CAN connect to the router with an ethernet cable. So my problem is wireless.

and, the windows 10 laptop DOES list the routers it knows about. but it doesn't know about my new router. Maybe I have to tell it about it somehow?