Windows 10: cant connect wirerless mouse, why not?

ive been trying to connect mt ONN wireless mouse i've even installed ONN drivers but still the mouse doesnt show up in the list????

:)

 

wirerless mouse

Hi T.J.,

Missing or incompatible device drivers can trigger performance issues on your mouse. We'd like to clarify some details for us to provide you the most appropriate resolution. Kindly answer the questions below:

• Were there any changes prior to this issue such as a recent Windows update aside from the new mouse batteries?
• Does your laptop having issues powering on or off?
• Have you tried to replace your mouse and check if the issue persists?

Looking forward to your response.

 

wirerless mouse

Hello T.J.,

We noticed that this post has been inactive for a while now. Are you still experiencing the same issue with you wireless mouse? If yes, please provide us the information being asked by
Jennifer Bri so we can help you out.

Furthermore, we suggest that you check this
article and use it as a reference on how to troubleshoot response failures in wireless
keyboard or mouse and this article on how to troubleshoot a wireless mouse that does
not function correctly.

We will be waiting for your response.

Regards.

 

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