Windows 10: can't create a microsoft account, stuck on confirming email address.

Discus and support can't create a microsoft account, stuck on confirming email address. in Windows 10 Software and Apps to solve the problem; im trying to create a microsoft account and it all goes fine until it asks me to enter email verification code which it never sends for unknown... Discussion in 'Windows 10 Software and Apps' started by houssem kh, Feb 7, 2023.

  1. can't create a microsoft account, stuck on confirming email address.


    im trying to create a microsoft account and it all goes fine until it asks me to enter email verification code which it never sends for unknown reasons, checked my spam folder and trash and there is nothing, note that the email im trying to create with ends with @gmail.com tried the same process on my phone and had the same issue

    :)
     
    houssem kh, Feb 7, 2023
    #1
  2. newtekie1 Win User

    Unauthorized Emails from my account?

    It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

    Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.
     
    newtekie1, Feb 7, 2023
    #2
  3. crawfish Win User
    Email used to create Microsoft account permanently associated with it?

    A few months ago, I decided to use another email address with my Microsoft account. I linked it, made it the primary alias, and I deleted the original email address, the one I used to create the account, I think back in the live.com days (2013, anyway). When I go to "Your Info" on the account.microsoft.com/profile web site, I see only the new email address in the "Profile" tab. I click on "Manage how you sign in to Microsoft," and it's the only Account Alias listed. Great, right?

    However, back on the "Your Info" page, there is the enigmatic "Contact info" link to the right of "Profile." I click on it, and my original email address is the only email under "These email addresses are associated with your Microsoft account, including the best place to reach you, and how you sign in." In particular, the primary alias is nowhere to be found. There's no way to change it, as "Manage this email address" takes me back to "Manage how you sign in to Microsoft," where the new email address is the only Account Alias listed, as I mentioned above. When I click on "Change sign-in preferences," only my new email address is listed, it's grayed out, and the only button on the page is Cancel.

    So this "Contact info" part of Microsoft is fixated on my original email address, and I can't change it. I don't know what it's used for, and I don't monitor it anymore, so it's a problem.

    Any ideas?
     
    crawfish, Feb 7, 2023
    #3
  4. Tetsujin Win User

    can't create a microsoft account, stuck on confirming email address.

    How can I un-link my current Microsoft account that is tagged to my Windows activation license and link it to a new Microsoft account?

    You don't make a new account & try to move your entitlements to it, you change the email address associated with the original account.

    From Microsoft Support - Change the email address or phone number for your Microsoft account

     
    Tetsujin, Feb 7, 2023
    #4
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can't create a microsoft account, stuck on confirming email address.

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