Windows 10: Can't create new folder even after clean boot

Suddenly I can't create new folders. I have done the first 3 things on this page https://answers.microsoft.com/en-us/windows/forum/windows_10-files/cant-create-new-folder-in-windows-10/88f3fdc5-26fe-42d0-b02e-38288cedf7f8

Is the only thing left really to reinstall freom an ISO? Was this caused by the latest Windows 10 update?

My current work around is to use another computer to make folders for One Drive.

:)

 

creating new folder problem in windows 10 creator

Hi Gudiya,

The problem you've encountered in creating a folder could be caused by software or program conflict as the issue appeared a few days after installing the Windows 10 Creators update. For us to know if this only occurs when creating a new folder from the desktop,
we suggest that you try creating a new folder using a keyboard shortcut or from File Explorer. Please refer to the steps below:

Creating a new folder using a keyboard shortcut.

• Click on the desktop.
• Press CTRL + SHIFT + N.
• A new folder should be created.

Creating a new folder from File Explorer.

• Open File Explorer.
• Hover your mouse on the location where you want to create a new folder.
• Right-click it, go to New > Folder.

In case the problem persists, then we suggest that you go ahead and perform a clean boot. Doing so will start your computer using minimal drivers to help us determine what conflict is causing the problem. Check out
How to perform a clean boot in Windows for the detailed steps.

Let us know the result so we can further assist you.

Regards.

 

CREATE FOLDER

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as there is a lag while creating a new folder on the desktop.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build currently installed? (Type
  winver in Windows search/Run command)
  
• Does it lag when you create a new folder in Documents, Downloads or any other location on the PC?
  
• Are you aware of any recent changes, prior to this issue?

Meanwhile, we would suggest you to refer the steps as mentioned in this article:
Automatically diagnose and repair Windows
file and folder problems



Also put the the PC in clean boot and try to create a new folder and check if there is any lag, refer the article

How to perform a clean boot in Windows. A ‘clean boot’ starts Windows with a minimal set of drivers and startup programs.



Note: After you finish troubleshooting, follow the section
Reset the computer to start normally after clean boot troubleshooting
to reset the computer to start normally.



Let us know how it goes.

 

Unable to Create New Folder Win 10 new laptop

Hi Dennis,

To assist you better, please answer the following question;

• 
  When you said “I've read other posts with similar topics but no suggestions seem to work”, please specify the troubleshooting methods.
  
• 
  Does the issue occur only when creating a new folder?
  

I would suggest you to try running System Maintenance
Troubleshooter and check if the issue still persist.

1. Tap on Windows Key and click on search bar.

2. Type “Troubleshooting” without the quotes and click on
Troubleshooting.

3. Then click on System and Security.

4. Click on System Maintenance.

5. Click on Next and follow the prompts to run the troubleshooter.

If the issue still persist, refer to the below method.



Method 2: Clean Boot.

I would suggest you to try booting your computer and clean boot state and check if the issue persists.

Placing your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to Perform a Clean Boot?

Note: Once you are done with the troubleshooting, perform the steps in "How to reset the computer to start as usual after troubleshooting with clean boot"
to reset computer as usual.



Get back to us for further assistance, we will be glad to help you.