Windows 10: Can't create restore point/install some programs

Hi, I have a problem with my laptop which affects several areas. The most direct example of the problem is when I open settings - search for "restore point" - and select "create restore point" I immediately get the dreaded "No such interface supported" error.

Before you jump to any conclusions about this I first noticed a problem when trying to install a trial CAD program a couple of weeks ago. On opening the installation program everything progressed as expected with a window opening advising that the process was extracting files to a temporary folder. When the green progress indicator was almost finished the process stopped and I received the "No such interface supported" error for the program in %AppData%\Local\Temp\RarSFX0\PCAD2020.exe.

After a bit of searching I discovered that it was likely a corrupted/unregistered DLL problem. I followed tutorials at TenForums and ran sfc /scannow which fixed some corrupted DLLs. I also ran it in safe mode which found some more corrupted files. I then ran the DISM tool \online\clean-image\RestoreHealth and it found no problems.

However he problem persisted. I then ran Malaware bytes which found nothing. I then did a deep scan with Avast which also found nothing.

I have been able to install other programs without any problem and everything else on the laptop seems fine. I have the latest version Win10 10.0.19042.630 (20H2) installed.

I hesitate to reinstall win10 over my existing setup because the windows ISO file (when I run it) advises I will lose all current Apps and settings because I have a later window version.

I am at a loss. It is obviously something in common with being unable to run the restore point command and running an EXE from the temp folder but I don't have a clue what that would be.

Can anyone offer any possible cause for this problem?

:)

 

creating a restore point

Hi Anthony,

We understand that you're having an issue with creating a restore point. For us to further assist you, we'd like to gather additional information.

• Have you tried creating system restore point manually?
• Have you tried any troubleshooting steps before posting this concern? If yes, what are those?

If you haven't created a system restore point manually, you can refer to the article below and follow the instructions given. Disable your antivirus or security software and then try to create a system restore point manually.

Create a system restore point

Looking forward to your response.

 

No restore points are created when updates are installed

Hi,

To address your concern let's run System restore on your computer.

To check if there is restore point already created:

• 
  Press Windows key +
  X, select System.
  
• 
  In the left pane, click on
  System Protection.
  
• 
  Select the option to
  system restore > next. It will show all restore points already created.
  

Note:

• On installation of an update, if there is restore point already created in last 72hrs, it will not create a new restore point.
• On installation of an application, if there is restore point already created in last 24hrs, it will not create a new restore point.

Use System restore to make restore points when you install a new app, driver, or Windows update, and when you create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore
point was made. To go back to a restore point:

• Right-click (or press and hold) the Start button, and then select
  Control Panel.
• Search Control Panel for Recovery.
  
  
  
• Select Recovery > Open System Restore >
  Next.
• Choose the restore point related to the problematic app, driver, or update, and then select
  Next > Finish.

Thanks you.

 

Can't create a Restore Point.

When I try to create a restore point, the program starts but then stops with the error "Access Denied (0x80070005)". However, when I create a restore point as a different user (also an administrator), it works fine. Suggested solution?