Windows 10: Can't delete photos from Photos app. Message says "We couldn't delete one or more of the...

Can't delete photos from Photos app. Message says "We couldn't delete one or more of the files. Another app might be using them, or you might not have permission to delete them." Please help.

:)

 

Deleting photos in Windows 10

Hi,

Welcome to Microsoft Community.

- Are you using Photo app or other app?

If you are referring to Photo app, follow the below steps and check.

• • 
    

[*]1. In the Photos app, go to the folder with the files you want to delete.
[*]2. Do one of the following:

• If you’re looking at your list of photos and videos, swipe down on or right-click the files you want to delete. You can also tap or click
  Select all.
  
• If you open a photo or video, swipe up from the bottom or right-click to see the app commands.
  

3. Tap or click
Delete.

• 
  

You can also delete photos using the Camera app, the OneDrive app, or File Explorer.

The above steps are the only way to delete the photos.

If you are referring to a different app or form different location, help us with more information.

Regards,

Guru Kiran

 

Multiple Photos

We suggest that you follow the steps below to delete the photo through Photos app:

• If you’re looking at your list of photos in Photos app, select the photos by clicking on checkbox on the photos you want to delete. Click
  Delete icon at the bottom right corner to delete.
• If you open a photo, Tap or press Delete
  key from keyboard.

Let us know if you need more assistance.

 

Unable to delete pictures from Photos app

Hi,



Thank you for writing to Microsoft Community Forums.



We will need some more information from you to help you with the appropriate troubleshooting steps. Please reply with the following details:

• When you say, “I can't delete individual pictures” are you facing any issues in deleting the all pictures or only a particular? If yes, what is the error message that you read?
  
• Are you trying to remove the picture only from Photos app?
  

If you are trying to remove the pictures only from the Microsoft Photos app, then you can remove the particular folder from the Photos apps and the pictures won’t appear in Photos app. Please follow the steps mentioned below to do the same:

1. Open Photos app.
   
2. Click on ellipsis (three dots) on the top right corner and click on
   Settings.
   
3. Under Sources, click on X
   to remove the folder where your pictures are saved.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator