Windows 10: Can't detect internal display on surface laptop go, running windows 11

I have a surface latop go, running windows 11. I can display an external display/monitor, but my internal/laptop display does not show. Also when I boot the system, my laptop does show the windows icon, wowever, it goes black after that. When I go into systems settings -> display, it says it can't detect my laptop/internal display. Interestingly enough the laptop display can detect when I touch it. please help! Mark

:)

 

Laptop display does not detect itself

Hi,

In regards to your concern, since the second screen can't detect the display settings of your other laptop, we suggest that you perform the steps below and see if it helps:

• Go to Settings.
• Click on System.
• Under System, choose Display.
• Under Multiple displays, click on Duplicate these displays and apply.

Let us know the details so we could further help.

 

Laptop display does not detect itself

Hi,

I only have 1 computer (the laptop) and 1 external monitor. The laptop cannot detect its own screen.

So when I follow your steps, this is what happens:

• Go to Settings. (Done)
• Click on System. (Done)
• Under System, choose Display. (Done)
• Under Multiple displays, click on Duplicate these displays and apply. (Done)
• But then I undock my laptop and redock. Re-login, etc.
• Only the external display turns on. The laptop does not turn on its own display. In order to get the laptop display to wake up, I need to follow steps 1-4 again. The settign "Duplicate these displays" does not seem to be retained.

 

Surface Laptop 4 AMD drivers and firmware for Windows 10 Windows 11

Source: https://support.microsoft.com/en-us/..._AMD_Processor Manual download: https://www.microsoft.com/download/d...aspx?id=102923