Windows 10: Can't disconnect Windows 10 profile from Azure AD

Discus and support Can't disconnect Windows 10 profile from Azure AD in Windows 10 Customization to solve the problem; We are seeing a strange issue on a Windows 10 machine for a client we manage. Under the local admin account, we see it is connected to Azure with an... Discussion in 'Windows 10 Customization' started by BITS Admin, Jun 28, 2021.

  1. Can't disconnect Windows 10 profile from Azure AD


    We are seeing a strange issue on a Windows 10 machine for a client we manage. Under the local admin account, we see it is connected to Azure with an admin account. This is the account that we use to join all devices in their environment to Azure AD. However, when logged into the user's profile, it is showing that it is joined to Azure with their own personal account. It is at this point we see that the option to disconnect from Azure AD is grayed out and can't be clicked on.I discovered the device name had been changed at one point, so I changed it back to it's original name, but that did not

    :)
     
    BITS Admin, Jun 28, 2021
    #1
  2. Dino-M Win User

    Disconnecting on prem AD and then joining Azure AD creates new Windows profile?

    Hello everyone,

    I have a question about joining computers in my firm from on prem AD to Azure AD. When someone new arrives at our firm (new employee), there is a fresh installation of Windows 10. It is easy to join Azure AD
    because it is a fresh start, but now we have to migrate all Windows 10 users that are on prem AD to Azure AD. When I disconnect those users from our local on prem AD and join them to Azure AD, whole new Windows 10 profile is created, without any of settings,
    data or anything else on that profile (clean profile with few applications that are installed computer-wide). So my question is, is there any solution to keep their profile settings from before they joined Azure AD? Or I will have to simply tell them to backup
    everything (essential data).

    What I tried so far:

    • Tried tools for migration like ForensiT (User Profile Wizard, User Profile Manager and Transwiz, just to see if it is going to work) - not successful
    • Tried changing profile path from registry - not successful
    • Tried log in with the old credentials example: CONTOSO\user (because after I joined that computer to Azure AD user should log in as *** Email address is removed for privacy ***) - not successful
    Is there anything else I can try? Thanks for your answers.
     
    Dino-M, Jun 28, 2021
    #2
  3. Unable to disconnect from Azure AD after account login issues

    Been having an issue with one of our systems that is Azure AD joined, we seem to be experiencing the issue with accounts claiming that the password is incorrect. We are running and Insider Preview build (18346.19h1) on this system, so know to expect a couple
    of issues, but wanted to get others thoughts on it before we reload the system.

    Steps taken so far are:

    • try other Azure Users, same error
    • create and login with a local account
    • disconnect and reconnect to Azure AD
    One of the issues being that we cannot disconnect the system. The disconnect button warns of the consequences, then proceeds to do nothing.

    Any other troubleshooting steps to try or is it time to wipe and reload?
     
    richardthompson21, Jun 28, 2021
    #3
  4. OneTechIT Win User

    Can't disconnect Windows 10 profile from Azure AD

    What happens to local Windows 10 user profile, when machine is disconnected from work or school Azure AD?

    We have a user with a machine that is currently connected to a corporate Azure AD account, and that account is the one their primary desktop profile is associated with.

    If we Disconnect the computer from that Azure AD account, will the user still be able to get into that profile? Does it keep a cached version of the user's AD credentials locally so that they can log back in after reboot?

    Or does the user need to create a local admin account for themselves, and migrate their data over to that profile by logging into that local account after the machine's association is broken when it's Disconnected from Azure AD?
     
    OneTechIT, Jun 28, 2021
    #4
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Can't disconnect Windows 10 profile from Azure AD

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