Windows 10: cant download apps to new hpx360

hello!

yesterday i got a new hp360 laptop.windows 10.... i tried to download itunes but got a message saying app not compatible. microsoft store netflix was already installed but not working so i uninstalled and tried to install again but got the same message. this pc is up to date. what can be the problem?

:)

 

EMUI

Here's the steps to update EMUI 4.1.1 to 5.0 :

• Download the EMUI 5.0(desired version) .zip file, and unzip it.
• Place the .hwt file in the HWThemes folder from your phone.
• Using the Themes app, apply the new theme.
• Restart the phone, in order to see all the new changes.

And you’re done!

 

Windows Firewall blocks App Store from downloading new apps

Hi,

Let's try to check if the app store you're referring to if it's really blocked by Windows Firewall. See these steps:

• Open Windows Firewall from the taskbar >
  Firewall & network protection > Allow an app through firewall.
• A new window will show up containing the list of the apps that ca be allowed through Firewall.
• Look for the app you want to be accessed, and make sure that the Domain, Private and Public are ticked. That would allow the app store to be accessed.

Let us know what happens after doing the suggestion.

 

After downloading apps-download disappear (It did not show up the setup apps).

Hi,

To assist you better, please answer the below:

1. Which browser are you using to download the apps?

2. Did you see the download progress is completed successfully?

3. Where exactly(location) you are looking for the downloaded app?

4. Is this issue specific with Java and Flash Player?

5. Did you try downloading some other app and check if the same issue occurs?

I suggest you to download all the windows updates and check if it helps.

Follow the steps below:

• On the search bar type Settings.
• Click on Update and Security.
• Click on Check for Updates.
• Read and accept the license terms, and then tap or click Finish if the update requires it.
  

Also, I suggest you to set the download location for Internet Explorer and download apps using Explorer and check.

Follow the steps below:

• Open Internet Explorer.
• Access the settings menu by clicking on the settings icon
  (it is a round gear shape near the top right of the Internet Explorer browser).
  
• Choose "View downloads" from the menu. This will bring up the Downloads window.
  
• 
  Click on "Options."
  
• 
  Press the Browse button and browse to the folder where you want to download to be saved.
  
• 
  Confirm with the OK button to assign the new download location. The downloads you perform from hereon will be saved in the folder that you have chosen.
  

If you are using Edge browser for downloading apps, please follow the steps below to find the downloaded app if it is completed successfully.

• Open the Microsoft Edge app.
• Click on the Hub button on the right top corner of the screen (next to save favorites).
• Click on Downloads button in the Hub, and click on the Open folder link.

Revert to us with the requested information and the results of the steps provided. We will be glad to assist you further.

Thank you.