Windows 10: can't download document

I have an attachment in an email that i downloaded in May. I can't find it and now it won't download again. I can use acobat once i've downloaded it but I cdan't find the settings options for downloading in chromei'M TRYING to insert a capture of the email that has the PDF but that won't work either. Thsi has not happened before. Thanks

:)

 

Downloads folder is the Documents folder

Hi Chris,

Thank you for posting your query on Microsoft Community.

I suggest you to Restore to Default the folders and document settings and see if it helps.

Step 1:

Please follow below steps and check if it helps.

• Go to Download folder.
• Right click on the Download Folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

Step 2:

Please follow below steps and check if it helps.

• Go to Documents folder.
• Right click on the Document folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

After performing above steps change the settings as you required and check if it helps.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank you.

 

Microsoft technical documentations for retired products

A list of products that just went into retirement:

XNA Game Studio 3.1 Retired Technical documentation
Visual Studio 2003 Retired Technical documentation

Visual Studio 2005 Retired documentation

 

downloading a scanned document

Hello Pamela,

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• Are you getting any error messages?
• Please clarify if you're downloading the attached document via Mail app or browser?

Looking forward to your response.

Regards.