Windows 10: Cant download/install anything from the Microsoft store.

A few days ago my Microsoft store started acting up. Whenever I click download or install, it just sits there and says starting the download, but never starts. Ive tried repairing, resetting, and turning off S mode. But none of those work.

:)

 

Nothing ever downloads and installs on Microsoft Store.

Uninstall third-party firewall and antivirus software.

Completely Uninstall Avast software using aswClear.exe:

1. Download aswClear.exe on to your desktop
2. Start Windows in Safe Mode
3. Open (execute) the uninstall utility
4. If you installed avast! in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!)
5. Click REMOVE
6. Restart your computer

Reset Windows Firewall to find out if the problem resolves.


Sometimes you might be able to fix the problem with Windows Store simply by resetting Windows Update services. Open the Command Prompt by typing cmd.exe into Start Menu, right-click on Cmd.exe, and open it as an administrator.

1. When Command Prompt starts, run the following commands:
   • net stop wuauserv
   • net stop bits
   • rename c:\windows\SoftwareDistribution SoftwareDistribution.old
   • net start wuauserv
   • net start bits

After doing that, try to start Windows Store again and check if the problem with Windows Store games is still there.




To reset the Microsoft Store app in Windows 10, do the following.

• Open Settings.
• Go to Apps -> Apps & features.
• On the right side, look for Microsoft Store and click it.
• The advanced options link will appear. Click it.
• On the next page, click on the Reset button to reset Microsoft Store to default settings.

Run the troubleshooter: Select the Start button, and then select Settings > Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.


Install the latest updates.


Log out of Microsoft Store, according to users, if you’re having issues while downloading Microsoft Store games, you might want to try logging out and logging back in.


Start Microsoft Store.
Click the user icon in the top right corner and select your account.
Can't download from Microsoft Store Windows 10
Click the Sign out button.
Windows 10 Store not downloading apps
Select the user icon and choose Sign in from the menu.
Can't install apps from Windows Store
Select your account from the list and click Continue.
Windows Store stuck on downloading
Enter your password and you’ll be signed in to Microsoft Store again.

After making these changes, check if the problem with Windows Store games is resolved.



If nothing works create new user account to check problem resolves.

 

Minecraft installation in Microsoft store

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern as you are unable to install Minecraft in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  

• Do you have any non-Microsoft antivirus program installed?
  
• Does this issue occur for all games & apps from the store?
  

• What is the date and time on the PC and ensure it is correct?
• Do you get any error message or code?

Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the game.

Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
Run dialog box, type wsreset.exe, and then select OK.

Note:
A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

Step 2: Run the Windows Store Apps Troubleshooter: Select the
Start button, and then select Settings>Update & Security
> Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

Step 3: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.

Step 4: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to

create a local user or administrator account in Windows 10.

Regards,

Aditya Roy

Microsoft Community – Moderator

 

Pending Issue in Downloading app from Microsoft Store

I am writing to seek assistance with downloading apps from the Microsoft Store on my Windows 11 system. Unfortunately, I’ve encountered an issue where apps remain stuck in a pending state, and I’m unable to download or update them.

Problem Description:

• Apps are not downloading or updating.
  
• They remain stuck in the queue for an extended period.
  

Steps Taken:

1. I’ve signed out and signed back into my Microsoft Store account.
   
2. I’ve cleared the Microsoft Store cache using the wsreset command.
   
3. I’ve attempted to repair the Microsoft Store installation.
   

Request for Assistance: Could you please provide guidance on resolving this issue? Are there any additional steps I should take to ensure successful app downloads?