Windows 10: Can't download Minecraft for windows 10 from Microsoft store

I bought a code for minecraft and it worked i claimed it and i have it in my library on microsoft store but when i click on the install button nothing happens i already tried to use stuff like wsreset.exe and it didnt work

:)

 

Can’t download minecraft

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are unable to install Minecraft on your PC.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows 10 Version and Build installed? (Type
  winver in Windows search/Run command)
• What is the version of Minecraft you are installing? (Java/Windows 10)
• Do you get any error message?

If you are installing Minecraft Windows 10 version,
then we would suggest you to perform these steps and after every step check if you are able to install Minecraft.



Step 1:
Reset the Windows Store Cache

Press the Windows Logo Key + R to open the
Run dialog box, type wsreset.exe, and then select OK.



Note:
A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



Step 2:
Run the Windows Store Apps Troubleshooter

Select the
Start button, and then select Settings>Update & Security
> Troubleshoot, and then from the list select Windows
Store apps > Run the troubleshooter.



Step 3:
Reset Microsoft Store

Refer the steps in this article:
Reset Microsoft Store via Settings.



Step 4: New user account

If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to
create a local user or administrator
account in Windows 10.



Regards,

Aditya Roy

Microsoft Community – Moderator

 

Minecraft installation in Microsoft store

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern as you are unable to install Minecraft in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  

• Do you have any non-Microsoft antivirus program installed?
  
• Does this issue occur for all games & apps from the store?
  

• What is the date and time on the PC and ensure it is correct?
• Do you get any error message or code?

Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the game.

Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
Run dialog box, type wsreset.exe, and then select OK.

Note:
A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

Step 2: Run the Windows Store Apps Troubleshooter: Select the
Start button, and then select Settings>Update & Security
> Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

Step 3: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.

Step 4: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to

create a local user or administrator account in Windows 10.

Regards,

Aditya Roy

Microsoft Community – Moderator

 

minecraft windows 10 edition. windows store.

Thank you for the information. It seems that the system still detects the beta version you've first downloaded. For us to isolate the issue, we suggest that you uninstall Minecraft: Windows 10 Beta to your computer, and reset the Microsoft Store app by performing
the following steps:

• Press the Windows key on your keyboard, and then click the
  Settings icon.
• Select System, and then select Apps & features.
• Find the Store app, and then click on Advanced options.
  
• Click Reset.
• Restart your computer for the changes to take effect.

Once you're done, kindly sign in your Microsoft account again to the Windows Store app and try to install Minecraft: Windows 10.

Do get back to us with the results. We'd be more than willing to provide you additional help.