Windows 10: Can't download the daily Solitaire collection

As of today, 01/01/2022, I have not been able to download the Microsoft Solitaire daily Collection. There have been no circumstantial changes since the final game played on the last day of 2021. I am still using Windows 10. Up to now, there have never been any issues. Can anyone supply me with a logical solution, please. Thank you, Eddie. * Moved from Community Participation Center* Original title: Solitaire collection

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Microsoft Solitaire Collection will not work properly - error code 101_107_1

ThofikhAhamad,

For the last 4 days I have been having the same problem as stated by Linda and keep getting error code 101_107_1 when the game tries to log in to Xbox Live. I took the steps you suggested with no improvement.

I also checked:

• I am signed into xbox.com
• I checked my firewall settings to make sure that xbox.com can both send and receive through the firewall.
• MS Solitaire Collection used to show up in my programs list but is no longer listed there.
• The MS Solitaire icon on my desktop has disappeared.
• When I check MS Store games, it shows it is already installed.
• When I check on "play" in the MS Store, MS Solitaire Collection launches but will not log in and I get the error code.
• I can play the off-line MS Solitaire Collection games, just not the Daily Challenge.
• I downloaded MS Minesweeper and it launches and signs into Xbox Live OK. So, I'm thinking something with the Solitaire Collection program or settings is corrupted.
• I have not been able to find a way to remove/re-install Solitaire Collection.
• I have not been able to find anything about how to repair Solitaire Collection.

I am running Windows 10 and the latest updates are all installed.

Any suggestions on what I can do to fix this?

 

Microsoft Solitaire collection - Klondike daily challenge September15

Hi,



Let’s look into the details so we can verify what’s causing this error. Have you installed any Windows update? If not, we suggest that you install any updates that haven’t been installed. If it has been updated but is still getting
the same error, then we’ll have to uninstall/reinstall the Microsoft Solitaire Collection. No need to worry though as your progress on the game will remain. Here are the steps:

• Uninstall Microsoft Solitaire Collection (to uninstall, right-click on the app icon and choose Uninstall from the bottom menu)
• Press Windows Key and R (or go to Start and search for Run)
• In the box that pops up, type wsreset.exe and press Enter or OK
• The Windows Store will launch for you (with its cache nice and clean!)
• Hover over the right-hand side to bring up the charm bar and go to Settings
• In the Settings Menu, go to App Updates
• In the App Updates menu, press both Check for Updates AND Sync Licenses
• Press the arrow key at the top left to go back
• In the search bar at the right, type in Microsoft Solitaire Collection
• Reinstall Microsoft Solitaire Collection

Update us with the results so we can further help you.

Regards.

 

Microsoft solitaire collection windows 10.Ежедневные задания.Достижения. -[Translation -Microsoft solitaire collection windows 10 Daily tasks]

Hello Dozhdik,

Thank you for posting on the Xbox forums. We understand that you are not receiving your daily rewards for Microsoft Solitaire Collection. We suggest posting on the

Microsoft Solitaire Facebook page. The page is very active with other community members that can provide feedback for common issues with the game. The

Microsoft Casual Games Community FAQ may also have some troubleshooting steps that can help resolve the issue. We hope this helps!