Windows 10: Can't edit start menu

When I try to pin something to the start menu, the first item generally works. But when I try to pin a second one, the start menu freezes and after pressing the window key a couple times, it goes back to how it originally was.

After pinning the first item, I tried naming the tile group and again, the start menu froze and after pressing the window key a few times, the start menu goes back to how it looked before I started editing it.

I tried renaming one of the tile groups that existed right after I started Windows 10, and it seemed to work, but after trying to add some more items, it goes back to how it originally looked.

:)

 

Can't edit cells in start menu ?

Original title: Why i can't edit the cells in the start menu ?

Start menu can not add or delete cells, also can not organize them. when he saw me on the settings as shown in Figure ???

 

Can't edit cells in start menu ?

Hi,

Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.

• 
  When you say “cannot add or delete cells”, are you referring to the tiles?
  
• 
  Which is the latest build installed on your computer?
  

I would suggest you to Restore Default Start Screen Tiles and check if it helps in resolving your issue. Please follow the below steps:

1. Press the Windows key + R from the keyboard to open the Run Command Dialog Box.

2. Enter the following command:
%LocalAppData%\Microsoft\Windows, which will open the Microsoft Windows App-data folder.

3. Scroll down to find these two files, namely, item-data file and the item-data bak.

4. Select both files to delete, right-click on it and select Delete option to send it to the Recycle bin. Don’t press Shift to delete it permanently, let it go
to recycle bin. On the safe side you can make a backup copy of these two files on another disk location.

5. Restart your PC or log out and log in again. Now you will see Windows 10 Start Screen reset to default tiles.

6. Now re-arrange the tile as you want and new tiles will also be created automatically when you install any apps from Store.

Note: If anything went wrong and you want to revert start screen tiles to your tiles. Restore item data files from recycle bin or from the location where you backed up to the
Windows app data folder.

Hope this information helps. Do contact us for further queries. We will be happy to assist you.

Regards,

Jenith