Windows 10: Can't enable"Virtual Machine Platform"

I'm running Windows 10 on ASUS FX705DY AU072T.

Windows doesn't boot after enabling "Virtual Machine Platform" and just shows a black screen after showing the windows 10 logo during boot.

I've tried it on updated version 1909 and also after updating to version 19041.264 I can't use WSL 2 because of this.

How can this be fixed?

:)

 

[Windows Features] Virtual Machine Platform

In what case would I need to install the Virtual Machine Platform (found in - Turn Windows features on or off)? What is it good for?

 

Installing a Virtual Machine in Windows 10

Step #1 is to decide which virtual machine software you wish to install.

The three most popular choices are:

• VirtualBox (from Oracle)
• VMWare Workstation Player (from VMWare); and
• Hyper-V (from Microsoft)

Once you've made your choice you can find detailed, illustrated instructions for installing each one on the internet.

As a personal suggestion: You might find it easier to use either VirtualBox or VMWare Workstation Player. Hyper-V is more complicated to setup.

Between VirtualBox and VMWare, I think you'll find VirtualBox more user-friendly, and it has the advantage of allowing you to create checkpoints - backups of your virtual machine - whereas to do that in VMWare you'll need to upgrade to their (expensive!)
paid version.

 

BSOD when launching Virtual Machine

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your effort on this. I understand how difficult it could be when the computer doesn’t work as it is supposed to, we will look into this for you. Please reply with the following details to assist you with the appropriate troubleshooting
steps:

• Which application are you using to create Virtual Machine?
  
• Does the issue occur only when launching a Virtual Machine?
  
• Have you reinstalled Windows on the computer?
  
• What is the make and model of the computer?
  

I have analyzed the dump files shared by you. Since the issue occurs when you launch Virtual Machine, I suggest you to try disabling the VMWare USB Arbitration Service and check if that helps. Please follow the steps mentioned below:

1. Press Windows key + R, to open
   Run dialog box.
   
2. Type services.msc and click on
   OK.
   
3. Look for the VMWare USB Arbitration Service and double click on it to open
   Properties.
   
4. Select Disabled from the drop down for
   Startup and Stop the service.
   
5. Click on Apply and OK.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator