Windows 10: Can't factory reset PC

When prompted to put in the password or pin for the account, I get the message that the username or password is incorrect. I've already reset the password but still get the same message. I've made sure the account is Admin.I've opened a service request but can't check it because it says it's not owned by me.

:)

 

How to factory reset Cisco 1700 Router

Hopefully I can help you here....its a very common thing to happen.


First, I take it you dont know the passwords for console access or telnet/ssh?

I will assume that these devices belong to you.

step 1. Plug a cisco console cable into a serial port on your pc
step 2. Plug other end into Cisco console port
step 3. Using hyperterm or putty or similar connect to the serial port
step 4. boot router, and make sure you clearly can see the output (this confirms you have good serial comms)
step 5. if this fails, adjust the comm port settings (9600, 8,1,n are the default)
step 6. now you have to do the only hard part...send the break command:

Break command list: Break Commands

Go down the list and match your OS and SW and try the sequence suggested.

If this fails several times do what I do: Install putty (free) and then to send a break so you can get into rommom just hit "ctrl-a b".

 

factory reset will wipe the data in PC?

Hello,

I realize that you are trying to perform a factory reset to the computer. We will help you.

• How are you trying to perform a factory reset in your computer?
• What issue are you facing to perform a factory reset?

I suggest you to perform a recovery with keep my files in Windows 10.

Recovery options in Windows 10.

Keep my files

What it does

• 
  Reinstalls Windows 10 and keeps your personal files.
  
• 
  Removes apps and drivers you installed.
  
• 
  Removes changes you made to settings.
  
• 
  Removes any apps your PC manufacturer installed. (If your PC came with Windows 10, apps from your PC manufacturer will be reinstalled.)
  

Refer:
Recovery options in Windows 10

To Reset you’re PC,

* On your login screen, hold Shift button,
then right click on Power button and select
Restart

* Select Troubleshoot> Reset this PC > Keep my files.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

 

Windows 10 factory reset

Hi Charlie,

We can see here that you are having issues with doing a factory reset on your Windows 10. There are several factors
why you get the said error and that's what we are going to figure out. To isolate this concern, may we know the following:

• Any changes made on the computer prior to this concern?
• What troubleshooting steps have you tried so far?
  
• May we know the reason why you want to perform a factory reset?
• Did you experience any issues on the computer before you tried performing a factory reset?