Windows 10: Can't find camera on Dell XPS 13 Plus

I have tried everything. It was working, then only on occasion, now not at all. I have an intel avstream camera. Supposedly, my device drivers are up to date, privacy mode is not enabled. The camera is listed under device manager and device status states it's working properly. Any suggestions?Thanks.

:)

 

Dell XPS 13 9333 - Windows couldnt not complete the installation, to install windows on this computer, please restart the installation

According to Dell's official Windows 10 Creators Update page, the Dell xps 13 9333 is not listed as tested:

http://www.dell.com/support/article...-to-windows-10-creators-update?lang=en#XPS-NB



You can try a manual upgraded as suggested in my previous reply using the ISO in addition to the 12 steps before upgrading.

 

Bult-in Webcam for XPS 13 Plus 9320 not working

Hello,

The webcam issue with the XPS 13 Plus 9320 is a common problem, and some users have reported that the webcam works better on Windows 10. However, Dell has not yet provided a dedicated driver or solution for Windows 11, other than basic troubleshooting instructions.

Here is how I Resolved Webcam issue on XPS 13 Plus 9320.

Instructions:

1. Back up your personal data to the cloud or an external hard drive.
   
2. Create a Windows 10 bootable USB drive or flash drive using the Microsoft Media Creation Tool.
   
3. Boot your computer using the bootable USB drive or flash drive.
   
4. In the BIOS menu, enable UEFI and choose the AHCI option. Save your changes and exit the BIOS menu.
   
5. Boot your computer using the bootable USB drive or flash drive again.
   
6. Delete all existing partitions on your internal storage device and install Windows 10.
   
7. If you don't have an internet connection, download the Wi-Fi adapter driver on another computer and install it on your XPS 13 Plus 9320.
   
8. Update all of your drivers using the Dell Update application, including the Intel-2D-Imaging-MCU-Visual-Sensing-Controller-Driver.
   
9. Update Windows 10 using Windows Update.
   
10. Test your webcam using the Camera app.
    
11. Create a Windows restore point so that you can roll back to this point in case of any future issues.
    

Tips:

• If you are unable to boot your computer using the bootable USB drive or flash drive, make sure that you have disabled Secure Boot in the BIOS menu.
  
• If you are unable to connect to the internet using Wi-Fi, you can use a USB-to-Ethernet adapter to connect to an Ethernet cable.
  
• If you are still having problems with your webcam, contact Dell support over the phone for further assistance.
  

Good luck!

 

Dell Monitor Camera

I have a Dell Monitor hooked to a Dell XPS Laptop. I want to use the monitor camera not the laptop camera. I've tried the suggestions from a closed thread about activating the camera but when I try the steps it keeps going to the laptop camera.

Suggestions or am I asking the impossible.