Windows 10: Can't find device on microsoft account. "We can't locate your device right now, try again...

I'm using Surface Pro 6. The thing is when i unplug it from power source, it thinks for a while and shows "We can't locate your device right now, try again later". But when i reload the page with power plugged in, it shos location almost instantly.If that's just how it works, then how am I supposed to find my device without a charger. Is there a way to fix it?

:)

 

my device is a windows 7 device. how come I don;t see it on my microsoft account

my device is a windows 7 device. how come I don;t see it on my microsoft account

 

Unknown devices on my Microsoft account

Hello Flemmingk,

Could these other devices be from friends that you may have signed in to your Microsoft account on for something?

Either way, you can remove these devices.

*Arrow Microsoft Account - Remove Devices User Accounts Tutorials

Afterwards to be safe, I would recommend to change the password of your Microsoft account, and enable two-step verification if you haven't already.

Change Password of Account in Windows 10 User Accounts Tutorials

Turn On or Off Microsoft Account Two-step Verification User Accounts Tutorials

 

Locate device

Hello,

Are these the steps you're doing when trying to locate your device?

• Go to
  account.microsoft.com/devices. If you're asked to sign in, use the same Microsoft account you used to sign in to the lost device.
• Choose your device from the list, then select Find my device.
• You'll see a map with a highlighted location. However, this may not be your device's current location. When a Microsoft device is turned on, we periodically save your device location, so check the
  Last seen at timestamp.
• In the meantime, we'll automatically start a new search. Wait a bit and the new device location should appear.

You can also have the option of locking the device to render it useless unless that the person knows your credentials. Here's how:

• When you find your device on the map, select Lock > Next.
• Type a lock-screen message for anyone who finds your device to see.
• Select Lock. Note that anyone who finds your locked device can't sign in unless they are an admin for a Microsoft account already on the device.

Reset your password
Once your device is locked, you should reset your password for added security. Select
Reset password and follow the instructions.

I'll be waiting for your updates.