Windows 10: Can't get an internet connection

Just bought a laptop and I can't get an internet connection* Moved from Insider

:)

 

Windows 10 Internet Connectivity Issues with various programs

Hi,



Apologies for the late reply.



Try the following steps:

I would suggest you to run Internet Connectivity troubleshooter:





Try the following steps:

• 
  Click "Search" and type "Troubleshooting" without quotes and hit enter.
  
• 
  Click “View All”
  
• 
  Select "Internet Explorer connection"
  
• 
  Click next to run the troubleshooter.
  
  
  
  Regards,
  

 

W10 can connect to wider internet but cannot access web pages

I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy.

I have tried the following:

1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
4. I am using Windows Defender and have:
   1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
   2. Turned off the Firewall and tried again - no connection

My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender)

So - any suggestions?

 

HTC 7 Mozart mobile not connecting to internet

Hello,

If you cannot connect to Wi-Fi or use the Mobile Data on your HTC 7 Mozart device, we suggest that you follow the steps given on
Lumia troubleshooting and repair. After each step, check to see if your issue has been fixed.

• For issues connecting to Wi-Fi networks, select Connectivity > My phone has problems connecting to Wi-Fi networks, then follow the suggested steps provided.

• And for issues connecting to the internet using a mobile data connection, select
  Connectivity > I cannot connect to the internet using a mobile data connection. Make sure to select the next options given if the problem persists.
  

We're just here if you have further questions.

Regards.